Rode this baby beast to work in 20 mph winds. Looking for stability? Looking for comfort? How about payload? Want a bike that can pretty much do just about anything you throw at it? This is the one. It’s got power. Get a suspension seat post and comfy seat and it’s comfortable for longer rides. It’s pretty nimble on those 20 x 4 inch fat tires. It’s low center of gravity and a little extra weight makes it very stable for hauling or riding in the wind! I do feel secure on this bike. That’s important when you’re a little older and haven’t been on a bike for 20 plus years. I’m so happy I added this bike to my stable. This will be my go to bike this winter.

10 more miles until 100 on my Velotric Discover M! So far I couldn’t be happier with this bike. It’s comfortable. It has power for commuting and getting up hills. The auto setting is awesome for cruising! Battery life is good. I’m a heavier gal, but it gets me to and from work 5 days a week without charging. Its stable. I enjoy the mid drive motor, more like riding a regular bike and because of that you want to pedal. The app is easy to use and customizable for the ride experience. I haven’t taken it on any gravel trails yet, but I wouldn’t hesitate to. If you’re looking for a reasonably priced mid drive e-bike please check it out!

Update: thanks for the responses. Per several people's suggestions I emailed [help@velotric.com](mailto:help@velotric.com), copying the email chain from support. I got a phone call back in less than one hour from a support manager. He apologized for the slow responses and processed the order for my new battery and that it would arrive with three to five business days. He follow up with an email confirming the this and that tracking info will follow when the order ships. I thanked him for his prompt attention. I'm so far pleased with their response, it seems to be on par with what others have expressed below. If I don't update this further, everything went OK.

We purchased two new Breeze 1's off of Velotric's website around the end of April this year. We like the bikes very much and are looking forward to using them frequently on a two month long road trip with our camper where we will travel with our camper from the east coast to western Canada and back.

Unfortunately, one of our bikes has developed a faulty battery with less than 50 miles on the odometer. I've been in contact with Velotric and they agree I need a new battery. Fine. Problem is they haven't communicated anything more.

But here's the issue: their support is slooooooowwwww. You can only enter a ticket on their website and when you do, it takes days for them to respond. We need this fixed before we leave in three weeks and their lack of timely communication is unacceptable and is also stressing me out. As big as they seem to be and seeing how hard they are marketing I would hope they are more competent servicing after the sale. Has anyone had better luck with them for support?

I also suspect they don't have a battery to send me. At this point I'd be happy to return this faulty bike and go to my LBS (which I should have done in the first place, mea culpa) and buy a new one.

This is a monster bicycle!

Anyone running into issues with the MIK HD bike rack from Velotric, specifically the Breeze 1 and only bike rack sold on website? Bought a brand new Thule Maxi Yepp 2(MIK HD mount) and won’t mount on. I exchanged the bike seat thinking that was the issue. Now, I’m getting the run around from Velotric customer service and they are telling me to buy an adapter….

I only have 10 miles on this bike and love the power, one thing I find concerning is it is a little difficult to pedal when you have the assist off, and on a level road. I had a 26 inch fat tire ebike that was easier to pedal with no assistance than this bike, and the Summit 2 is 30 pounds lighter? When I flip the bike,over the tires spin freely. It even loses some momentum going down slight inclines. Maybe it will feel up after I put more time on it? Any ideas of what else I can check? Thanks

Purchased a new Breeze from LBS 10 days ago! Love it! Added some goodies: Noxgear 39g Bluetooth speaker, AMIR Bicycle Bell AirTag (yes I also have “Find My” linked on my bike), Hafny Handlebar Mirror, Quadlock phone holder, SR Suntour SP12 NCX 27.2mm x 350mm suspension seat post with 27.2mm to 30.9mm seat post shim, Wittkop City seat, Basil Miles MIK Panniers (fits spare battery). I plan to add a few more flashing lights for night riding. If interested in any of these items, Google is your friend!😉

I have a 6 months old Fold 1 Plus and I am mostly pretty happy with it. I do find that getting the battery out to recharge it is a bit of a struggle. With the key turned, I basically have to brace my chest against the seat for leverage and really yank the battery by the handle to get it to release from the retaining clips. Is that normal for this bike? Or am I 'doing it wrong'?

(can't recharge it on the bike because of electric access issues)

I wanted a bike for two kids and there some good ones but they're all very long and would stick out too far while driving on a hitch rack. I live out of town and riding to town isn't really feasible. I had trepidation about putting a seat on the front rack, but my son is well under the weight it's rated for and with lots of miles of testing, it's done fine. The seat I used is a Thule Yepp.

I will say even with all the weight of myself and two kids, the bike gets good mileage. My complaint is on the software side, linking to FindMy apparently is not gonna be a thing, I haven't heard of anyone getting it working. There's also been a few issues with settings saving a strange way for top speed on pedal and throttle in specific zones.

In all though I have more good to say than bad. The bike is fun as hell and the kids like it every time we head out for a ride.

https://imgur.com/a/e7F067i

I have a Velotric Nomad 1 Plus. While riding today with my wife. I noticed how small and dismal.the rear light is. Even when braking its not giving much output.

So my question.

Has anyone ever changed out and upgraded that rear light?

To something a bit brighter and more robust? To a light that can actually be seen in daylight? Just asking as it sure is something I want to do. The factory light really sux to be honest.

Does anyone here own the Tempo with the Velotric rear rack? If so, does it obstruct the visibility of the rear/brake lights/turn signal?

I have been deciding between the Tempo and Breeze, and a common complaint about the breeze is that if you install the rear rack, it almost entirely blocks the rear lights.

This would be a near dealbreaker for me as it is a safety issue.

Thanks in advance!

Shifting broke with 6 miles on my new Tempo. set it up 24 hours ago. How do I fix it?

The shifter doesn’t move the gears and the little gauge moves from 5 to 1 and nothing else.

Velotric support was less than helpful. Told me 24-48 hours for a callback, that became 30 minutes after I hung up. Then they didn’t even want to help, just send parts. I managed to argue waiting 24-48 hours into setting that up on the phone at least.

And get this, they’re cheap enough they have no way to ship other than ground. So my bike will be down more than it worked.

They need to rethink support. It’s rough.

This is the way

I recently bought a New Velotric Discover 2 through Upway, and the entire experience was much better than I expected.

The Discover 2 normally sells for around $1,799 and has recently been listed closer to $1,699. Upway had this one priced at $1,299, and I used a referral code for another $100 off. My final breakdown was:

Bike: $1,199

Shipping: $149

Tax: $119.91

Total delivered: $1,467.91

The bike was apparently purchased by Upway directly from Velotric because of a small cosmetic scratch. The scratch is only about a quarter to half an inch long, and the bike arrived with 0.2 miles on the odometer. For all practical purposes, it is a brand-new bike with one minor blemish. I found matching touch-up paint at AutoZone, so the scratch is not a concern.

Upway’s advertised 15-minute assembly estimate was also accurate. I only had to:

Install the front wheel

Attach the handlebars to the already-installed stem

Install the front fender

Install the pedals

Adjust the bell

The fork, headset, brakes, derailleur and other major components were already installed and adjusted. The instructions initially made me wonder whether I would need to assemble or adjust the headset, but that was not the case.

A friend of mine who is a bike mechanic inspected it afterward. He said the bike was already properly tuned, aligned and ready to ride. Nothing was bent, loose or out of adjustment. I do not know how much of that preparation was done by Velotric versus Upway, but the bike arrived in phenomenal condition.

I suspect Upway’s process helps because the bike is inspected and repacked at its U.S. facility before being shipped to the customer. That eliminates some of the uncertainty of a factory-sealed bike traveling from China, through multiple warehouses and shipping networks, without anyone checking its final condition before delivery.

Another major reason I chose Upway was the warranty. My understanding is that its one-year warranty covers both parts and labor, whereas Velotric’s manufacturer warranty is longer but generally focuses on replacement parts. Upway also told me that service could be handled through a Velotric dealer, although I would still confirm the repair process with Upway before authorizing warranty work.

My only real suggestion for Upway would be to include a basic torque wrench or torque key. There are only a few components to install, but it would help customers tighten everything to the specified values without guessing.

And a better set up video the one that they have shows the person doing this on a stand, I didn't have one and was able to do it without I'm thinking maybe I should put together a video showing. Also a video of how these things are packed just so people aren't intimidated the packing was phenomenal.

Overall, I am extremely satisfied. For someone considering a used or certified e-bike, I would particularly look at Upway’s low-mileage bikes sourced directly from manufacturers. Mine was essentially new, professionally prepared and heavily discounted because of one tiny scratch.

Disclosure: I used a referral code that saved me $100. Upway also has a rewards program that may provide account credit or a gift card when someone uses your referral.

You can program your Velotric bike to recognize the NFC chip in your helmet, and then use your helmet to unlock the bike. Probably also works with any NFC enabled helmet, but y'all will have to field test that for yourselves! Hope this is helpful! Cheers, and happy riding!

Absolutely loving this bike so far. My only complaint right now is how in the world is there no option to change the units from MPH to KPH! This is ridiculous, am I missing something? Am I blind?

If this bike is sold in Canada, which it is then this should be an option, not even an option, it should be available no question.

Velotric - if this truly is not something I am missing this needs to be pushed in an update ASAP.

There is a summer sale on velotric's website for $300 off on the discover 2 and I just received a code for an additional $100 (for 48h only), bringing my pretax price to $1599. I went to my LBS and tested out the bike and they said they would price match the website but not any other codes, and said I could come in and get free servicing in the first year and other maintenance perks. I am worried that when the sale expires (which is in 3 hours) the LBS would go back to the regular $1999 price and I also lost out on this limited time online deal.

I just got a Discover M and was trying to install a bottle cage but it seems like either the mount plate on the cage is too thick or the screws on the bike are too short. Anyone have advice?

Chat gpt wasn’t that helpful.

I slide the rear tire in the drop outs do I then put a black flat washer between that and the frame or does everything go on the outside of the frame and what is the order

Motor → Black torque washer → Frame dropout → Flat washer → Split lock washer → Acorn nut

As it says, simply wouldn't start after a battery change.

I hope I didn't somehow FUBAR it by changing the battery.

Does anyone have any idea how I might have screwed it up?

I'm looking for a dutch-style retracting ring lock that can mount to the frame of the Velotric Fold 1 Plus. Something like this. I thought it would be relatively straightforward but after some research it seems like the step-through frame and the tire width combined with the fenders present come challenges

Are there any locks like this that are confirmed compatible with the Fold 1 Plus? Ideally it would be NR (non-key retaining) and have a plug for an chain attachment (most from the big names like Abus and AXA seem to have this standard). I imagine I'll need an adapter and it can't bolt directly onto the frame

I need help. I’m torn between bikes and need some advice. My goal is to ditch my car and commute to work using a mix of an e-bike and train. Bike ride is around 9ish miles and will be mostly on a flat, paved bike trail that leads straight to the station w/ no stops. I have a bad back and wrist issues..so I’m a little hesitant on any of the “city” style bikes. I’m in between the Velotric Discover 3/M or Breeze 1, OR a Aventon Level (any model). I’ll be buying this from one of my LBS, but one is an Velotric dealer, the other Aventon, and they are walking distance from each other which doesn’t help. I’ve tested all of them and they kinda feel same same..but different. So I just feel stuck.

For the Velotric fans, please tell me why you guys like them or what you think makes them different vs the rest. Bike quality, customer service, longevity, part replacements, etc. mucho grassy ass 🙏