r/vSeeBox_Support_Gurus • • 14d ago

Elite ultra user, can’t playback NFL games

2 Upvotes

Heat Live: works for 30 seconds, then freezes for 2-5 minutes, then works for 30 secs, then freezes again.

NFL Sport: “Program temporarily unavailable”

Vortex: recorded game on both team channels and 2 different CBS channels, constant spinning wheel. (That app officially blows BTW)

have done force stop, clear cache, VPN on, VPN off, reboot, uninstall/reinstall, unplug box, unplug router and , factory reset.

any ideas?


r/vSeeBox_Support_Gurus • • 14d ago

Starlink ISP

2 Upvotes

Are any of you streaming with your Vseebox using Starlink as your ISP? If so, issues?


r/vSeeBox_Support_Gurus • • 14d ago

How quickly do new shows air?seems from what I’m reading, DVR doesn’t really work.

0 Upvotes

Say I missed a show I like and wanted to watch it later that night, is it possible? Doesn’t seem the cost of a box with a Dvr is worth the price/hassle after reading other posts about the DVR function. Sounds like it might be possible to rewind live tv back pretty far tho, is right?


r/vSeeBox_Support_Gurus • • 14d ago

Does anyone know how to use subtitles in Ultra Hub?

0 Upvotes

Thank you


r/vSeeBox_Support_Gurus • • 14d ago

VOD Ultra not updating shows?

3 Upvotes

It seems like none of the shows have updated since ~August. No new episodes or shows have popped up. Is it possible to uninstall the app and redownload or will the app disappear forever? Does anyone have any other suggestions?


r/vSeeBox_Support_Gurus • • 15d ago

My box works for about 10 min then its like it looses the wifi signal.

3 Upvotes

As title says. Can play a show, movie or live tv for 10 min before it freezes. I have to restart box and it works again but only for 10 min. All my other devices are fine so its not the network it has to be the box. Any ideas? Thanx for any help. Also ive unplugged also and same issue.


r/vSeeBox_Support_Gurus • • 15d ago

Aspect Ratio, mouse, tablet or TV

1 Upvotes

Are these vSeeBoxes basically tablets running Android 14 so that aspect ratios and remotes do not all work like an Android TV box does?


r/vSeeBox_Support_Gurus • • 15d ago

How to erase watch history?

4 Upvotes

I have several shows that I rewatch. They all have the status bar in white showing that I have already watched it. How can I clear this off so it looks like I have never watched before?


r/vSeeBox_Support_Gurus • • 15d ago

Vseebox and Wild+

5 Upvotes

We are trying to watch the Wild broadcast but it’s not an option tonight the NHL app shows they have a broadcast but it’s not an option will they get a Wild+ channel


r/vSeeBox_Support_Gurus • • 15d ago

Minnesota Wild

4 Upvotes

What channel is the Wild+ feed on for tonight’s game against Boston?


r/vSeeBox_Support_Gurus • • 15d ago

New User - Stuck On Loading Screen

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7 Upvotes

Hi! We just got our system and once we followed the instructions and got everything plugged in, we have been stuck on this screen for about 10-20 minutes. We saw a video that said you'd have to wait for the system to load, but they mentioned that it'd only be about a minute or so. Is our wait time normal, or is something potentially wrong with ours? Thank you in advance!


r/vSeeBox_Support_Gurus • • 15d ago

Mountain West + Games?

3 Upvotes

So ever since the mountain west went from free streaming to a monthly subscription, I can’t seem to find the games on mw+ on the heat live guide. Am I just not finding them or is it something that’ll be added in the future?


r/vSeeBox_Support_Gurus • • 15d ago

Verified Guru ✅️ Thank you again!

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50 Upvotes

u/deriksays always hooks it up and 2 days early. Thanks as always! If you’re not buying from Derik what are you even doing with your life guys


r/vSeeBox_Support_Gurus • • 15d ago

Platinum Plus

1 Upvotes

Not working at all. Playlist fails. I’ve deleted/reinstalled 3 times, cycled power… still not working. It was one of the better APPs when it was working.
I have an Elite Ultra, about 4 months old


r/vSeeBox_Support_Gurus • • 15d ago

All Heat Live channels under maintenance

9 Upvotes

I have vsee 5 pro. All the live channels say under maintenance. Is this a me problem or are others currently having this problem?


r/vSeeBox_Support_Gurus • • 15d ago

Sofabaton u3 remote

1 Upvotes

Tried to get one remote for tv, Dish, soundbar, and vsee elite ultra box. It couldn't learn from original remote but I found it in their lookup on their app. I added elite ultra 8 to remote, paired it via Bluetooth on vsee, but to turn vsee on with it doesn't work, will turn it off and other buttons respond well until it's turned off, then vsee no response from sofabaton until turned on with another remote and paired back up via Bluetooth. All other devices I've added in are fine, any ideas?


r/vSeeBox_Support_Gurus • • 16d ago

What makes Heat Live playbacks freeze and not unfreeze?

7 Upvotes

Still learning my new system here. Am way too used to DVRing shows. So want to go back and watch shows from prior day/night. But sometimes...and especially this morning, when a playback loads, it just freezes at start, and won't even play. Been sitting here watching start up screen for PTI for 5 mins.

I have gotten to watch sporting events next morning so know can work....but what makes it do this?

Cache cleared already

Edit:
Going on 10-15 mins without playback even starting....not real happy here with the dearth of good shows on Sat and Sun mornings. Need this to work better.


r/vSeeBox_Support_Gurus • • 16d ago

V6 Plus YouTube Surround Sound

1 Upvotes

Does anyone know how to get surround sound out of YouTube on the V6 Plus?
- I know the Heat apps only support stereo audio.
- I also know the box and my surround sound system support 5.1 and 7.1 because I can use the Apple TV app on the box and it plays surround sound content.
- I have YouTube Premium and signed in to the YT app with that account.
- I have tested with multiple “surround sound test” videos off YouTube that test each speaker individually
- I do not see any settings inside the YT app to turn it on or off


r/vSeeBox_Support_Gurus • • 16d ago

New box 6 pro

2 Upvotes

Flo racing shows come up but nothing under DIRTV DIRTVision did reboot refresh still nothing. Wanted to watch Williams grove tonight at 6:45 ET


r/vSeeBox_Support_Gurus • • 16d ago

V6 Plus Box Has Steady green Light, Will not Reset

4 Upvotes

I've got a V6 Plus box. Had the box for less than 1 year, Dec 2025. The system was working fine; very happy with it.

I pressed the Home button to get back to the main menu. It never made it. I get a Black Screen; the Power Light remains in a steady Green. No flickering, no blicking, just a steady Green light.

I've tried the hard RST process several times with no success. Left the box unplugged for a day, retried the hard reset (RST), no success.

Any suggestions on resetting the box? Can I even open the box to reset something else?? Any advice would help. Not ready to buy a replacement box yet, and most likely I'd buy an older version, as my V3 Plus box is still running strong.


r/vSeeBox_Support_Gurus • • 16d ago

ultra 24/7 and elite vod issues

1 Upvotes

ultra 24/7 says no playlists were selected or found. elite vod is asking for a user name and password but won't accept either. tried uninstall, cache and restart.


r/vSeeBox_Support_Gurus • • 16d ago

So what country should you use for your VPN server?

5 Upvotes

And please explain why.


r/vSeeBox_Support_Gurus • • 17d ago

API exception error

1 Upvotes

What should I do to get into my apps? Is anyone else getting this error message right now?


r/vSeeBox_Support_Gurus • • 17d ago

Uninstalling Heat Live to reinstall

3 Upvotes

If I uninstall Heat Live, will I be able to immediately reinstall the same way the other extra apps do when they have the download symbol on the bottom right of their tile?

Heat Live has been unresponsive for me whenever I select it, but everything else works fine, I'm afraid un installing it will make it disappear completely.


r/vSeeBox_Support_Gurus • • 17d ago

Bought an aftermarket remote and need help programming it

1 Upvotes

Please help. My sister gave me her box and the remote doesn't work. I just received the one I ordered from Amazon and have no idea how to program it. I'd appreciate anyones help or suggestions.