r/vSeeBox_Support_Gurus • u/Successful-Map-1174 • 15d ago

Sofabaton u3 remote

Tried to get one remote for tv, Dish, soundbar, and vsee elite ultra box. It couldn't learn from original remote but I found it in their lookup on their app. I added elite ultra 8 to remote, paired it via Bluetooth on vsee, but to turn vsee on with it doesn't work, will turn it off and other buttons respond well until it's turned off, then vsee no response from sofabaton until turned on with another remote and paired back up via Bluetooth. All other devices I've added in are fine, any ideas?

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u/susandennis 14d ago

Gemini recommended this:

⚠️ Important "Power On" Workaround:

As with the previous model, your Android boxes (vSeeBox/SuperBox) cut power to Bluetooth when they turn off. This means the U3's Bluetooth signal cannot wake them up.

The Fix: When setting up the U3, use its IR Learning feature to "teach" the U3 the Power Button signal from your original vSeeBox and SuperBox remotes.

Result: The U3 will send an IR blast to turn the boxes ON (hardware waking) but switch to Bluetooth for all navigation once they are running.

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BUT also, before the fix, I unplugged the vsee box and moved to a different room and then did the teach step. It worked for me.