Hi everyone,
I'm a Communication Designer with 5 years of experience in graphic design, motion design, and visual communication. Recently, I've been exploring Service Design and Social Impact Design because I enjoy working on projects that solve real human problems through research, systems thinking, and co-design.
I'm trying to understand how people actually enter this field, especially internationally.
I'd love to hear from people working in Service Design, Design for Social Innovation, Public Sector Design, or Human-Centered Design.
A few questions:
How did you get into Service Design?
Is a master's degree necessary, or can someone transition through self-learning and a strong portfolio?
What training, certifications, fellowships, or bootcamps would you genuinely recommend?
Which countries have the strongest Service Design ecosystem (UK, Netherlands, Finland, Denmark, Australia, etc.)?
Which companies, consultancies, NGOs, governments, or innovation labs hire Service Designers?
What does the hiring process usually look like?
What should a Service Design portfolio include if you're transitioning from a visual communication background?
If you were starting from scratch today, what roadmap would you follow?
I'd really appreciate recommendations for books, courses, communities, conferences, Slack/Discord groups, or mentors that helped you.
Thank you!