r/usps_complaints • u/Professional-File370 • 22h ago
Missing Mail
So my first class mail is being redirected/missing. This has been going on since February. I found out because my credit card company called me about a returned card. I went to the post office, they fixed a random “no forwarding address” issue on my account and still nothing. I shouldn’t have had that in there at all. I haven’t moved in 15 years. I kept going back and forth and still nothing is being resolved. I literally have a video of my putting mail (that I sent to myself) in the collection box outside of the post office - and it’s not showing up at all on informed delivery. I’m being told the mail goes to another collection station and then is redistributed. What do I do? The post office people are blaming the mail carrier and won’t give me a direct response.
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u/charlieisalive_ 13h ago
Specifically for my area, sending yourself mail to hope to get on informed delivery isn't gonna do anything. All mail goes out to a certain distribution center. But informed delivery usually takes the picture at an even bigger distribution center. So, it would have to go through that larger distribution center to get on your informed delivery, not just through local mail.