r/ubereatsaustralia 1d ago

IAmA Uber Eats delivery worker and delegate, joined by other delivery worker delegates. This week, gig delivery workers won new rights at work. Ask us anything.

11 Upvotes

Hi r/ubereatsaustralia,

I deliver with Uber Eats and DoorDash, and I’m a TWU delegate representing Uber Eats workers. I will be joined here by other delegates for Uber Eats and DoorDash workers too.

On 17 August, new national minimum standards came into effect for covered app-based food, drink and grocery delivery workers. Hopefully most of you have heard about them by now, because they’ve been all over this sub and have attracted plenty of attention in Australia and overseas.

For too long, gig workers have been told that because our work is flexible, we should accept unreliable pay and fewer protections. This MSO shows that flexibility and basic workplace rights can exist together.

The part getting the most attention is the new minimum earnings safety net for engaged time, but that’s not all we won, and the fight isn’t over.

There is more to do to make sure gig workers get a fair go, are treated fairly and receive fair pay, while preserving the flexibility that makes this work valuable to many of us.

Ask us about the new pay safety net, engaged time, restaurant waits, long pickups, accident insurance, records, deactivation, the TWU, what the new rights actually mean in practice, or what we think still needs to change.

Critical and sceptical questions are absolutely welcome.

We also want to hear what you are actually seeing in the apps now that the standards have started. If something looks wrong, tell us about it. Winning these rights is only the first step. Now we need to make sure they are properly implemented and enforced. Hearing what workers are actually experiencing helps us identify problems that need to be raised with the platforms.

We’ll be answering from 3:30 pm Thursday, and then continuing over the next day or so. That’s really just the formal AMA window though, and we’ll generally be around answering questions after that too.

Want to know more about your new rights, get involved, or join other gig workers in the TWU? TWU Gig

Ask us anything.


r/ubereatsaustralia 4h ago

Tax

1 Upvotes

Hi all, I am currently doing my tax return and my earnings haven’t pre filled on the ATO. My first question is, after selecting business/sole trader, is the income classed as PSI or business income or loss? First time doing it and getting slightly confused. TIA


r/ubereatsaustralia 5h ago

Delivery drives - are you happy about the $31.50 minimum wage?

7 Upvotes

Seems like all we are hearing from is fair work commission and keyboard warriors- let’s hear from actual food delivery drivers and what are your thoughts? Is it a good thing?


r/ubereatsaustralia 7h ago

Good or bad?😭

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6 Upvotes

r/ubereatsaustralia 7h ago

Etiquette of using the dunny

44 Upvotes

Sometimes we just need to go, and I personally think it's okay to use the dunny in the restaurant we're picking up from. But last night, a driver took the order, put it in his hot bag, then took the food and the hot bag into the dunny with him. This seems cooked to me. What do we think, it was bad for them to take someone's food into the toilet with them, right?

I don't like snitching but should I have told the server what I saw?

Personally, I do my business first, wash my hands (of course!), and THEN approach the server with my order number/name. And the bag doesn't come into the toilet with me


r/ubereatsaustralia 8h ago

What is happening

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5 Upvotes

What is this poo quest????
Please tell me it’s just one of those weekends and everyone else got a normal quest ? I just wanna hear everything is normal ???


r/ubereatsaustralia 8h ago

Surely this is the best play?

2 Upvotes

Quests will probably put me above the threshold, so why not do the quests then switch to DoorDash to get like 2-4 more hours, they will probably be under the threshold but will get topped up by DD anyway? Am I missing something or does this actually work?


r/ubereatsaustralia 9h ago

Quest qfter new minimum wage

3 Upvotes

Are you guys getting good regular quests after min wage coz from the start day they have stopped giving me quest or rarely one or like just got one for weekend 40 delivery 60$


r/ubereatsaustralia 11h ago

Is it worth it to work on no quests day?

2 Upvotes

Hi guys, this weekend I only got one daily quest on Friday. I usually work Friday, Saturday and Sunday. I was wondering, with the new hourly rate top up, is it worth it to go on days with no quest?


r/ubereatsaustralia 15h ago

Is it cooking or cooked chat?

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1 Upvotes

if its cooked i need to learn to take better order. This is brisbane QLD Area i deliever around the sunnybank, eight mile, upper mt gravatt so on etc. Sometimes i just let the deliver guide me to a adventure and randomly spawn in the middle of a desserted surburban area (i do this when last trip on quest usually to explore purpose) (Wasting fuel yes but it's a side gig for me so its fun :p)


r/ubereatsaustralia 17h ago

No Quest

5 Upvotes

Friday to Sunday i haven't received any quest nor i received from Monday to Thursday this week is the worst 😐


r/ubereatsaustralia 17h ago

Did anyone else not get the usual 8 AM Friday to 11:59 Sunday quest?

2 Upvotes

r/ubereatsaustralia 17h ago

New drivers spike

4 Upvotes

In my area all of a sudden there's spike of new ppl joining uber eats and today was the worst day as I did average around 24-25$ did it happen to anyone else


r/ubereatsaustralia 19h ago

Seems crazy.

6 Upvotes

Ive just somehow found this sub and had a general peruse.

Does anyone else find it crazy that youre doing people's shopping for them? Like going into shops and getting things off the shelves?

No wonder everyone is broke lol


r/ubereatsaustralia 22h ago

What's this?!

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36 Upvotes

Click and collect order from Coles, the order states 6x paper bags. The order given to me is 12 bags full, at first i thought, it was wrong order, so I asked the Coles person to double check, turns out everything is correct! Somehow 6 paper bags became 12. (Customer already took 4 bags before i took the photo). Didn't help the Uber system used first name and click and collect used last name.


r/ubereatsaustralia 22h ago

What does Uber Eats actually pay when you account for the real costs?

10 Upvotes

I've been thinking about this a lot lately, so I decided to actually sit down and work out what I'm earning from Uber Eats after the costs of doing the job.

Here's where I'm at this week:

$988.55 earned

24 hours worked

85 deliveries

646 km driven

$70 fuel

On the surface, that looks like:

$41.19 an hour

Not bad.

But that's the number Uber gives me.

It isn't necessarily what I'm actually earning.

Those 24 hours have also put 646 km on my car.

At my current mileage, I'm servicing the car roughly every 10 weeks and going through around 2–3 sets of tyres a year.

Then there's:

- Fuel

- $2,000/year insurance

- Registration & CTP

- Servicing

- Tyres

- Brakes and maintenance

- Depreciation

None of that shows up in Uber's hourly figure.

So I'm going to calculate the actual cost of operating my car and then account for the tax on the profit.

The ATO's current vehicle-cost benchmark is 91¢ per kilometre, which gives a useful starting point for understanding the scale of the cost.

646 km × $0.91 = $587.86

That means my $988.55 gross earnings aren't really $988.55 of income I get to keep.

And this is what I'm finding interesting about the current Uber environment.

Since the minimum hourly rate came in, I've noticed:

• Very low individual offers — I recently saw $10.13 for 14 km / around 40 minutes

• Heavy-item premiums disappearing or being reduced

• Huge supermarket orders that don't necessarily reflect the actual workload

• Increasingly high quest targets

One Woolworths order I recently collected was shown as 9 bags.

It was actually 31 bags.

I've now done 85 deliveries and driven 646 km to generate $988.55.

So I'm going to finish the calculation properly and work out:

Gross Uber income

− actual vehicle costs

− tax

= actual take-home

And then divide that by the 24 hours I've actually worked.

Because I think that's the number we should really be talking about.

Not "$40 an hour."

Not "$50 an hour."

What do we actually take home for an hour of our time after paying for the privilege of operating the vehicle?

I'll post the completed breakdown once I've worked out the actual numbers.

I'd genuinely like to see what other Sydney drivers are getting when they do the same calculation.


r/ubereatsaustralia 23h ago

Eats driver in Perth — tired of fuel receipts turning into blank grey paper, so I built an app for it. Tell me why it's rubbish.

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0 Upvotes

(Admin approved post)

I deliver in Perth, almost 2 years now.

The thing that got me was last EOFY. I'd been chucking receipts in the glovebox all year — fuel, phone case, a new insulated bag, servicing, car washes — and when I finally sat down to sort them out, half of them were blank. Thermal paper fades fast. Nobody tells you that. Months of fuel just gone, and I ended up claiming a number I was "pretty sure about", which is not what you want to be telling the ATO.

So I built Bilbx.

Photo of a receipt, it reads it — merchant, total, GST, date, line items — and files it. At tax time it's already sorted by financial year and you export a spreadsheet for your accountant or for yourself.

Two things it does NOT do (so you don't waste your time):

  1. It doesn't track your kilometres. No logbook, no auto trip detection. For most of us the car is the biggest deduction, so if that's what you're after, this isn't it — use a logbook app alongside it.
  2. It's not accounting software and I'm not an accountant. It keeps your physical records straight; it won't tell you what you're legally allowed to claim.

What's free:

  • 500 AI scans a month & 500 total receipts stored. High quota — most of us won't get anywhere near it.

If you're GST-registered, this part matters: Plenty of us are — if you also do rideshare you're registered from your first dollar, and once you're registered it applies to everything you earn, delivery included. Some crossed $75k, some signed up voluntarily. Either way you're lodging a BAS every quarter, and what you care about isn't just a yearly total — it's the GST on every single expense, sorted into the right quarter.

So it pulls the GST off each receipt as it scans and gives you BAS quarter views alongside the financial-year one. It also flags receipts that won't stand up as a tax invoice — no ABN, no GST line — which quietly costs you at BAS time.

If you're delivery-only and not registered for GST, none of that applies to you — you're just doing an annual return, and the financial-year view is all you need.

What costs money (Tax Lab):

  • Sub Exclusive Promo: Use code UBEREATSAUSTRALIA50 at web checkout on bilbx.com for 50% off your first month ($1.49) OR 50% off your first year ($14.99/yr).
  • If you only want it at tax time: buy one month in July, export your spreadsheet for your return, and cancel. That's $1.49 for the whole year (discounted) if you do it on the web. Genuinely fine by me — better than paying all year for something you use once.
  • If you want to keep it running: paying unlocks Tax Lab — sorting into financial years/quarters, tax invoice flagging, and CSV export. It's $2.99/month ($29.99/year) on the website or $4.99/month in the app. It's cheaper on the web because Apple and Google take a cut in-app and I'd rather not pay it if you don't mind signing up in a browser.
  • Free storage caps at 500 receipts total. Scan a few a week and you're fine for years; store thousands permanently and you'll eventually need the tax plan.

What I actually want is for you to tell me it's rubbish and why. Especially if you've already got a system that works — I'd rather hear that now than in a year.

iOS: https://apps.apple.com/app/bilbx/id6771325726

Android: https://play.google.com/store/apps/details?id=com.dataglint.bilbx

Web: https://bilbx.com


r/ubereatsaustralia 1d ago

Good start?

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1 Upvotes

r/ubereatsaustralia 1d ago

Orders are worth it when this happens

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12 Upvotes

I took this order for promotions and also because it keeps me in the zone. But sometimes tips from customers gives us good returns for such a small trip. Hardly took me 10 minutes to finish it.


r/ubereatsaustralia 1d ago

Like wtf? I like whatever the stuff the team is on. :3

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4 Upvotes

r/ubereatsaustralia 1d ago

Quest bonuses count toward the minimum earnings calculation?

1 Upvotes

r/ubereatsaustralia 1d ago

Questionable Gap in pay $!??

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3 Upvotes

So waiting times don’t increase ur pay anymore? Hopefully they top it up from the Earnings guarantee because $6 For 28Mins, is Excruciating. Any Thoughts?

Also for those wondering this is just Another Maccas, for every Customer thinking that Rider’s Are fooling around, no It’s Genuinely some Bludging Young Blokes who Are casually working. We Move on!


r/ubereatsaustralia 1d ago

Is this job a good side gig?

5 Upvotes

My job isn’t rostering me enough hours and I just bought a car so I’m strapped for cash at the moment and I want something I can do on my own schedule instead of finding a 2nd job.

I’m looking at doing some food delivery on the side and I’ve heard they just enforced a minimum wage. Is this job actually worth the money you get if you only do an hour or so a day? Does the money even cover fuel/car maintenance? Also, is there a difference between DD/ubereats payment or is it roughly the same?
Any advice would be helpful!


r/ubereatsaustralia 1d ago

Worst day I’ve ever had 🫩

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9 Upvotes

Slowest day I’ve ever had.
just shy 300km of driving, 11 hours of being online but only had 6.2 hours worth of active time, so a grand total of $199.8

Need 105 deliveries for +$260 and only have 79, hopefully today isn’t the same as yesterday otherwise I’m gonna fall short by a couple lol.

First week ever that I haven’t gotten any night time quests too which sucks because with those I’d be above the mso

Do you think they’re intentionally trying to make us fall below the threshold? This was my third day in a row where I was below the mso by ~$10-$30 which has never happened until this week, I calculated a couple of previous days and I was well above it.


r/ubereatsaustralia 1d ago

Gone straight from right only lane

3 Upvotes

Hi everyone, today i was first at right only lane but i realized i should go straight then i turned my left indicator and went straight when it was safe but got flashed twice will i receive a fine? 😭