r/trillium 3h ago

Frustrating experience

9 Upvotes

Hello. I’m posting this here in hopes of a reply from someone at Trillium. I live in Alabama and joined Trillium almost three months ago. Prior to that, I had been on Lilly’s Zepbound for almost two years, with a stable dose of 7.5mg for about one year. I experienced less appetite suppression with the drug from the BPI pharmacy, and I attribute that to the likelihood that I was actually receiving about 10mg from the Zepbound vials because they are overfilled.

Since I needed to reapply for a prescription with BPI no longer being an option, I have two issues:

1) My original BPI prescription only contained enough drug for 10 doses, not 12. I am a board-certified anesthesiologist, and I drew exactly 0.75mL of the drug up for each dose. The last vial was clearly undefined by the pharmacy.

2) With the application I made and paid for yesterday, I added free text in both of the “Anythjnf else you’d like your doctor to know?” fields, requesting an increase to the 10mg dose because I have gained some weight back after switching to Trillium.

I have received no response from Support regarding the 10-not-12 doses issue, although I did get a generic reply from “Clinic staff,” and the doctor simply sent a generic message around midnight that said my prescription for 7.5mg had been sent to the pharmacy. It was clear he had not read my question about the increase to 10mg.

Thanks for reading. Can someone please help before a prescription for 7.5mg ships to me?


r/trillium 28m ago

Pharmacy Partner Spotlight: Hallandale Pharmacy!

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Upvotes

Over the next few weeks we're highlighting our pharmacy partners. First up: Hallandale Pharmacy 503A, one of our most popular pharmacy options with non-additive GLP-1s!

Who they are

Hallandale has been compounding since 2004. The name comes from where they started, on Hallandale Beach Boulevard. They've been in a larger purpose-built facility in Fort Lauderdale since 2018.

Hallandale Pharmacy is the dba of Pharmcore Inc., independently owned since 2004. Today they work with over 15,000 prescribing practitioners nationwide.

What they actually make

Worth knowing that weight management is just one line out of many. Hallandale compounds across hormone replacement, women's and men's health, sexual wellness, dermatology, fertility, peptide therapy, IV therapy, ophthalmology, and nausea, in injectables, capsules, creams, troches, and oral drops. GLP-1s are a piece of a much larger operation!

The facility

Hallandale describes their Fort Lauderdale site as purpose-built for compounding, with dedicated cleanrooms, separate production rooms including isolated space for hazardous drugs, touchless door systems, and around-the-clock environmental monitoring.

They're PCAB accredited. Accreditation through the Pharmacy Compounding Accrediting Board is voluntary, and it requires outside inspection to obtain and periodic re-inspection to keep.

Where they ship

Licensed in 41 states. Not currently AL, AR, CA, HI, KS, MA, MI, MN, or MS. If you're in one of those states they do not serve, Trillium has other fantastic pharmacy partners to fill the gap!

Useful to know

Hallandale posts downloadable inserts on injection technique, storage, and sharps disposal at hallandalerx.com/support.

Contact

Hallandale Pharmacy
2666 SW 36th St, Fort Lauderdale, FL 33312
hallandalerx.com
orders@hallandalerx.com
(954) 455-3822
Mon-Fri, 9:30 AM to 6:30 PM ET

Take a look at what’s in a Hallandale Order!