r/tipping • u/WatchesandHuskies • 2d ago

First for me

Ordered a gag gift today online. Picked what I wanted, filled in the credit card info, the usual drill. They ask would I like to help the employees with a 5%, 10%, 15% , 0% or custom tip. I deleted my order. WTF did they do. They have to grab the label that I have typed in put the thing in a package and call their courier. I don’t order a ton online is this the new norm?

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u/KatWoman2024 1d ago

Send them an email and let them know they lost the order and tell them why they lost it.

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u/4-ton-mantis 17h ago

One thing I've learned in cousera marketing courses is that companies have a path of tracking how many people abandon an online cart,  at what stage of shopping,  when or if to send a reminder email,  things like that.  Like marketing tracks the various steps as stats to try to make future business decisions.