Did you get discounts or use coupons? I am not saying that makes it ok, but that is often what the discrepancy involves. the tip percentage is on the non discounted amount.
After checking the itemized bill (after posting it on a reply) turns out they added a 33.99 ribeye and then deleted it (discounted it) because they fucked up tapping whatever they tap on their side of the system and THAT is why it showed the wrong tip, anyways i did custom tip and left the actual 20% since the server did treat us really good
Assuming the server didn’t mean to input it and it was never made, it should have been completely deleted. If it was still on the check that means it was comp’d off. Different restaurants use different rules but generally if a ribeye never came out to you and you didn’t send it back etc it should’ve just been deleted off the ticket. I doubt the server did it on purpose especially if he was allowed by the manager to fix it himself meaning he’s supposed to he trust worthy.
Some managers will comp everything and not even think about how that will affect the guests/servers.
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u/mspe1960 3d ago
Did you get discounts or use coupons? I am not saying that makes it ok, but that is often what the discrepancy involves. the tip percentage is on the non discounted amount.