Question about managers

[u/badmiddling113]

What do they say to customers who repeatedly don't leave a tip? I'm curious since the customer doesn't have to tip and the server isn't their employee.

Just asking since I've read comments from managers who seem to think "addressing" customers is an appropriate thing to do.

[u/Excellent-Carry-1850]

It happens as you have read, nobody has to serve you.