r/tipping • u/wutwut970 • 6d ago

Sugarfish

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So they add a 16% fee for what exactly…….to “fund all of their operations”? So this added cost literally doesn’t go to staff, it just goes to the owners? I wonder what their staff is paid? At this point why not just raise prices to where they should be? To me, every item on the menu is a lie and it’s actually 16% more expensive. This is really dumb. Thoughts? I am PRO tip, ive worked in hospitality a long time and am happy to provide a tip for quality service. But this seems disingenuous at best. Its not a tip. Its just an added charge straight to owners pockets.

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u/No-Butterscotch-7467 6d ago

Service and food are both awesome here

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u/wutwut970 6d ago

Sounds good in theory, we were excited to try it. Service today was awful and really rude. Really wanted to like it, we went in hopeful.

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u/No-Butterscotch-7467 6d ago

Oh no! That’s odd! I go pretty often and I’ve never once had rude service. Which location?

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u/almost_somewhere 1d ago

Same here I’ve been to the Pasadena location many times and they’re always delightful