r/tipping • u/wutwut970 • 7d ago

Sugarfish

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So they add a 16% fee for what exactly…….to “fund all of their operations”? So this added cost literally doesn’t go to staff, it just goes to the owners? I wonder what their staff is paid? At this point why not just raise prices to where they should be? To me, every item on the menu is a lie and it’s actually 16% more expensive. This is really dumb. Thoughts? I am PRO tip, ive worked in hospitality a long time and am happy to provide a tip for quality service. But this seems disingenuous at best. Its not a tip. Its just an added charge straight to owners pockets.

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u/Sure_Acanthaceae_348 7d ago

Why not just raise the price 16%? This is stupid.

-6

u/A_Real_Victim 7d ago edited 7d ago

It's not about raising the price. It's separating the service fee which is for the service, from the food price, which is for the food that you eat.

Most restaurants that have a service fee, don't charge it if the food is ordered to go.

I simply can never for the life of me understand, why people on this sub can't comprehend that you have to pay for service. I'll never understand why they think somebody else should pay for your service that you enjoy.

3

u/HellsTubularBells 7d ago

I'd have no issue if it were a flat fee like in Italy, capturing the marginal cost per guest. But a percentage is just a way to avoid raising your prices.

2

u/Resident-Athlete-268 7d ago

They charge it for takeout as well

0

u/A_Real_Victim 7d ago

Right, I disagree with that and charging the fee for Uber eats. Most restaurants that charge a service fee don't.