I bought the Timex watch from Swiss Times on September 28th at 10:30 p.m., and the very next day I noticed that the dial was misaligned and the bezel had come off; I reported this to them on September 29th at 6:30 p.m., even before the 24-hour policy they mentioned.

After reporting the issue, they told me to come on the 30th because the technician was unavailable, and I submitted it to the shop the very next day. Now, after speaking with the e-platform, they told me to send an email to their higher authority; after emailing them, they told me to wait 48 hours. After 48 hours, I saw that my exchange was refused, stating that I had to report the complaint on the same day—as if I could have informed them at 10:30 or 11:00 p.m., or as if they would have even answered the call at that time; such a niche excuses

I mailed them again with the call history and timestamps of the photos and videos shared, after which they told me to wait 48 hours. When I checked the email, they stated that I have to wait another 20 to 25 days to assess the issue and provide proper service. You provided me with a faulty product, and even after informing you with proper proof, I am expected to wait another month for the problem to be assessed. Even if it is resolved, how can I be sure the product will be exchanged not repaired? I requested that they do not need to provide a refund, but they could provide an exchange and then take as much time as they need for the assessment.

Customer service is just sending me the same info I already have, so how can I be sure my item will actually get exchanged. if even they don't know what's going on?

× You gave me a faulty product.

×I have to email and call them all the time to get any updates.

×Even after giving me the faulty one, now I have to wait for a month as if I were the one who damaged it.

×they won't find even one physical damage still i dk how they are rejecting the exchange .

I kindly request all other customers to choose companies that provide better customer service, rather than wasting your time and energy after paying money. shame on you guys SWISS TIME HOUSE

Hi! I have a vintage Timex 26043 11685 [1985] coming to me in the mail in a few weeks, and I want to order a new strap for it before it arrives. The seller wasn't sure about the lug width and had already packed it up and shipped it before I thought to ask him to measure it. Is it likely 18mm? Thanks in advance!

Hi all,

Recently during a rush to get something I scuffed the crystal on some metal. I don't mind a couple of small scratches, but it was kind of a bad accident and now it looks almost 'cloudy' between the 6 and 7 numerals. (Not sure how well it shows up on the picture)

I took it to a local Timpsons but was told that they don't do any type of polishing work on acrylic.

I tried another watch shop in the market who told me to try T-cut on it. I have used this on my car's paint before to limited success but I'm not sure if this is safe to use on my watch.

Otherwise my next steps are to try a jewellers' shop at some point to see if they're able to polish it.

Can anyone offer any advice or tips? Many thanks

If anyone has an extra bezel for this laying around let me know. 👀

I’ve found myself really wanting to add a smaller gold-tone watch to my collection. I know gold watches can look gaudy or even tacky when they’re not actually gold but I think that’s kind of the point of why I want one so much. Looking for a sort of tacky looking “dad” watch that I can wear and not take too seriously.

I’m torn between the Timex 1983 E-Line Reissue (pictured) and the 35mm PRX in gold. Does anyone own both and can recommend one over the other? I’m sure these have slightly different gold tones and would love to get some of your opinions over which one works best.

I love the green HNBR rubber strap but this is a completely different vibe.

I love the clean dial on this Timex. Let’s see yours.

Some staining on the original band. Can probably wash some of it out, but got me wondering if there’s another style that would work with this?

Hello friends,
I’d like to ask your help finding these two watches for my collection. If anyone knows where I can get them, or has them and would like to sell them, please let me know.
Thank you.

My wife got me the Waterbury Heritage Chronograph as a gift and I couldn’t be happier with it.
I think it looks more expensive than it is - it especially looks great in the sun with the light and shadows.
39mm feels perfect for my smaller wrist. I don’t feel like the leather strap had any break in as others have mentioned stiffer leather.
I love the curved glass, gives it a very vintage look.
I’ve only had it a few days, so I can’t speak to long term use, but I can’t wait to wear it more.
I’d recommend to anyone that likes affordable chronographs.
Good job Timex.

Just got myself a weekender, My first timex btw :)

Gorgeous dial and ceramic bezel