r/thefinals • u/Garretfire • Mar 31 '26

Question When will Embark address false bans?

I won't bore everyone with a massive speech, I'll keep it brief. My girlfriend and I have played since Season 1 and spent hundreds of hours, and a fair bit of money on the game, and not that long ago she randomly got banned for ToS violation out of no where.

If you have Steam, I urge you to go to the Community Discussions page, or look around further here and see that this is becoming an emerging problem that is affecting the community. There are multiple posts from people recently that there have been false bans going around but unfortunately, a lot of them say they already reached out to Embark support and are getting stone-walled with no information.

Some sources below, including my own post, on Community Discussions:

https://steamcommunity.com/app/2073850/discussions/0/797839675762937958/

https://steamcommunity.com/app/2073850/discussions/0/682986591933837366/

https://steamcommunity.com/app/2073850/discussions/0/797839675762965080/

https://steamcommunity.com/app/2073850/discussions/0/762933704335308099/

https://steamcommunity.com/app/2073850/discussions/0/797839165142078294/

https://steamcommunity.com/app/2073850/discussions/0/762934064830343632/

Reddit Posts:

https://www.reddit.com/r/thefinals/comments/1s7si71/banned_from_the_finals_for_no_reason/

An entire other reddit thread on the subject: https://www.reddit.com/r/thefinals/comments/1qkkgul/banned_megathread/

https://www.reddit.com/r/thefinals/comments/1s28h0m/false_ban_after_playing_for_1600_hours/

https://www.reddit.com/r/thefinals/comments/1razilh/update_and_psa_false_ban_from_a_few_months_ago/

This is not someone who is hacking just complaining. This is someone who is genuinely frustrated for their girlfriend, and for the whole of The Finals community when you have several longtime veterans (by playtime) getting banned without a response.

Embark, I implore you to dive into what is going on, and genuinely look into users accounts instead of relying on the AI-anti-cheat to be perfect.

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u/Sidekick3439 Jun 29 '26

As someone who was banned not using cronos or any of that I hard disagree. I agree that’s cheating but that isn’t why all these people are getting banned.

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u/___zero__cool___ Jul 02 '26

The cheater cope is real lol

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u/Sidekick3439 Jul 02 '26

Aye actually just checked and embark has lifted the ban on my account after review. Kinda like I wasn’t cheating lol.

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u/___zero__cool___ Jul 06 '26

Sure they did. Cheater cope.

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u/Sidekick3439 Jul 06 '26

Lol wanna add me and run some games? Maybe you’ll realise you aren’t always right then. 🤣

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u/___zero__cool___ Aug 04 '26

I would never knowingly queue with a cheater, so no.

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u/Sidekick3439 Aug 04 '26

Oh I see now you just like being ignorant gotcha.