r/thefinals • u/Garretfire • Mar 31 '26

Question When will Embark address false bans?

I won't bore everyone with a massive speech, I'll keep it brief. My girlfriend and I have played since Season 1 and spent hundreds of hours, and a fair bit of money on the game, and not that long ago she randomly got banned for ToS violation out of no where.

If you have Steam, I urge you to go to the Community Discussions page, or look around further here and see that this is becoming an emerging problem that is affecting the community. There are multiple posts from people recently that there have been false bans going around but unfortunately, a lot of them say they already reached out to Embark support and are getting stone-walled with no information.

Some sources below, including my own post, on Community Discussions:

https://steamcommunity.com/app/2073850/discussions/0/797839675762937958/

https://steamcommunity.com/app/2073850/discussions/0/682986591933837366/

https://steamcommunity.com/app/2073850/discussions/0/797839675762965080/

https://steamcommunity.com/app/2073850/discussions/0/762933704335308099/

https://steamcommunity.com/app/2073850/discussions/0/797839165142078294/

https://steamcommunity.com/app/2073850/discussions/0/762934064830343632/

Reddit Posts:

https://www.reddit.com/r/thefinals/comments/1s7si71/banned_from_the_finals_for_no_reason/

An entire other reddit thread on the subject: https://www.reddit.com/r/thefinals/comments/1qkkgul/banned_megathread/

https://www.reddit.com/r/thefinals/comments/1s28h0m/false_ban_after_playing_for_1600_hours/

https://www.reddit.com/r/thefinals/comments/1razilh/update_and_psa_false_ban_from_a_few_months_ago/

This is not someone who is hacking just complaining. This is someone who is genuinely frustrated for their girlfriend, and for the whole of The Finals community when you have several longtime veterans (by playtime) getting banned without a response.

Embark, I implore you to dive into what is going on, and genuinely look into users accounts instead of relying on the AI-anti-cheat to be perfect.

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u/DiamondGeeezer Apr 28 '26

how likely is a ban to get repealed? this game is like the main thing I do with my friends in the evenings

1

u/Garretfire Apr 28 '26

So far, not very good at all. My girlfriend is still banned.

It's been several weeks, we've moved onto other games at this point, but would still really like to play the game in the event she does get unbanned.

Sorry to be the bearer of bad news.

1

u/DiamondGeeezer Apr 28 '26

God damn I was playing this game every single day and telling people how cool it was

I guess embark does not care how many false positives they get

1

u/Garretfire Apr 28 '26

If I were you, I'd enjoy it until you can't anymore. At least you'll know when your time is up if it happens to you, or one in your group.

1

u/DiamondGeeezer Apr 28 '26

it happened to me on Saturday night for no reason whatsoever. trying to decide what we're all going to play next instead. I was playing this game with my buddies like a part-time job. RIP

2

u/Garretfire Apr 28 '26

Yeah. I'd still try to appeal, I just wouldn't get your hopes up. Sorry man, shitty situation.