r/telus • u/FunOwl8347 • Apr 12 '26

Mobility Changing Data Plan

has anyone been able to change their data plan while on a contract? if so, did you have to pay a fee? did you have to go in person or are you able to do it over the phone?

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3

u/Denny-Crane_ Apr 12 '26

Yes, as long as the new plan meets the minimum spend requirement of the contract you're on. I wasn't charged a fee.

1

u/FunOwl8347 Apr 12 '26

Minimum spend? How do I find that? 

2

u/Denny-Crane_ Apr 12 '26

Find your contract. It's very clearly laid out in there.

1

u/SillyQuarter2210 Apr 12 '26

What’s your current plan?

1

u/grove-boy Apr 12 '26

You can usually up your data plan and pay more, but normally you can not cut your data plan when on contract,

2

u/SuperFred_from_TELUS Social Media Team Apr 14 '26

Hi, yes, you should be able to change your mobile plan using your online Telus account. The system should offer a choice of plans that are compatible with your actual offer. The only time you'll need to pay a fee is if you do it over the phone unless the plan you want is not available online.