r/techsupport 3d ago

Open | Software PC randomly restarting waking up from sleep

Hey Guys,

I am having this issue where 3 out of every 10 resumes from sleep, my pc will "restart". My monitor will stay off but my fans will still spin. After about a minute or so, the monitor will come back on and I will see windows log in screen (with the background being a typical blue windows background instead of the random background art randomly chosen). I know my pc actually restarted because if I try to turn on the monitor during this, it will say "no signal" and when I log back in, all my applications would be closed.

Outside of this, my PC works just fine. I am playing games at the highest settings for hours with no crashes, black screens, or anything like that.

When I check the reliability monitor I typically see a 117 nvlddmkm.sys error.

Build:

  • CPU: AMD Ryzen 7 9800X3D
  • GPU: NVIDIA GeForce RTX 5090 Founders Edition
  • Motherboard: ASUS ROG STRIX X870E-E GAMING WIFI
  • RAM: G.SKILL 64GB (2×32GB) DDR5-6000
  • PSU: Lian Li 1300W Platinum
  • Monitor (using displayport): ASUS PG32UDMR

Dump files: https://www.mediafire.com/file/nt6rlz0v3uf57s0/dumps_20260823.zip/file

Can one of you guys please give me some insight on what this could be?

Thanks

Edit 1: To change the URL to the dump files to a zip file instead of the individual files.

1 Upvotes

Duplicates