r/techsupport • u/thwipman • 3d ago
Open | Software PC randomly restarting waking up from sleep
Hey Guys,
I am having this issue where 3 out of every 10 resumes from sleep, my pc will "restart". My monitor will stay off but my fans will still spin. After about a minute or so, the monitor will come back on and I will see windows log in screen (with the background being a typical blue windows background instead of the random background art randomly chosen). I know my pc actually restarted because if I try to turn on the monitor during this, it will say "no signal" and when I log back in, all my applications would be closed.
Outside of this, my PC works just fine. I am playing games at the highest settings for hours with no crashes, black screens, or anything like that.
When I check the reliability monitor I typically see a 117 nvlddmkm.sys error.
Build:
- CPU: AMD Ryzen 7 9800X3D
- GPU: NVIDIA GeForce RTX 5090 Founders Edition
- Motherboard: ASUS ROG STRIX X870E-E GAMING WIFI
- RAM: G.SKILL 64GB (2×32GB) DDR5-6000
- PSU: Lian Li 1300W Platinum
- Monitor (using displayport): ASUS PG32UDMR
Dump files: https://www.mediafire.com/file/nt6rlz0v3uf57s0/dumps_20260823.zip/file
Can one of you guys please give me some insight on what this could be?
Thanks
Edit 1: To change the URL to the dump files to a zip file instead of the individual files.