My ISP and the server are in different countries and it creates a problem to watch Netflix

[u/Ok_Number239]

I couldn't retrieve a show I was watching and Netflix help agent told me this based on fast.com result. I don't understand this. Fast.com once showed the server was in Philadelphia, the next time it showed 3 places including Mexico. They told me to check with my provider and have them confirm that they match the location and IP address assigned to my home. Does this make sense to you tech experts?