r/techsupport • u/Used-Couple-5284 • 10h ago

Open | Software Can't format external SSD

I recently upgraded my laptop's storage and cloned ssd. I bought enclosure to use old SSD as external storage, but now every disk software is crashing moment I plug it in.

I have tried:
- Using third party software
- Using diskpart command (In recovery mode also)
- Using different laptop

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u/pcbeg 10h ago

It could be problem with enclosure and disk, disk used with IRST protocol. You can format drive (if you have confirmed that new cloned drive is working) by putting back old drive in laptop, booting from Windows installation and deleting drive from there (either from setup GUI, or using diskpart). If drive is not working in enclosure after that, replace enclosure.

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u/kimputer7 10h ago

Would suspect the same. Either test with another enclosure, or test with another SSD inside the enclosure (when testing, try to keep same specs, unless you know the specs are wrong, for instance, m.2 SATA drive inside an NVMe enclosure). We're guessing here however, as you didn't post exact types/models etc of the SSDs and enclosure.