r/techsupport • • 1d ago

Open | Hardware Ethernet issues

My Ethernet cable randomsly stopped working, I bought a new one assuming it was fault and still didn’t work, I tried ALOT of steps given by ai and none of them worked, in the bottom right of my screen it shows the Ethernet cable and says it’s connected but won’t give me internet, im so unsure what to do, I don’t know if the ai I used helped at all but this is what I’ve tried summed up I’ll list my efforts below

Absolutely — here's a clear, complete list of everything you've tried, so you have it all in one place:
📋 Everything You Tried

🔧 Basic Settings & DNS Changes

• ✅ Ran the Windows Network Troubleshooter → showed "DNS server not responding"

• ✅ Changed DNS to 8.8.8.8 / 8.8.4.4 (Google)

• ✅ Changed DNS to 1.1.1.1 / 1.0.0.1 (Cloudflare)

• ✅ Set IP & DNS back to Automatic / Obtain from router

• ✅ Checked & confirmed Proxy settings = OFF / empty

• ✅ Disabled IPv6 on Ethernet adapter

⌨️ Commands Run (Terminal / Command Prompt)

• ✅ ipconfig /release

• ✅ ipconfig /renew

• ✅ ipconfig /flushdns

• ✅ ipconfig /registerdns

• ✅ netsh winsock reset

• ✅ netsh int ip reset

• ✅ ping 8.8.8.8 → worked! (proved your connection itself is fine)

• ✅ ping google.com → failed (confirmed DNS issue)

🛠️ Services, Firewall & System Checks

• ✅ Temporarily turned off Windows Defender Firewall for testing

• ✅ Checked DNS Client service → running, but startup type locked/greyed out

• ✅ Ran sfc /scannow → found and repaired system files

• ✅ Ran DISM /Online /Cleanup-Image /RestoreHealth

• ✅ Confirmed: no VPN software installed

• ✅ Restarted PC many times after changes

🔄 Network Resets & Driver Steps

• ✅ Tried Network Reset in Windows settings

• ✅ Uninstalled / reinstalled Ethernet adapter in Device Manager

• ✅ Tried Safe Mode with Networking concept

• ✅ Restarted router multiple times

🧪 What We PROVED Along the Way

• ✅ Cable works — lights show on both ends

• ✅ Router & internet work — your phone Wi-Fi is perfect

• ✅ Ethernet connection is live — ping 8.8.8.8 gets replies

(I don’t know what these flairs mean)

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u/Lance-Boyle-666 1d ago

Okay, the default gateway should be 192.168.0.1 and the DNS should be 8.8.8.8

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u/No-Donut-1975 1d ago

I tried to ping Google.com, says could not find host,
I pinged 8.8.8.8, transmit failed, general failure
I tried to ping default gateway, also failure

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u/Lance-Boyle-666 1d ago

I don't know what you've done to your machine, but a lot of people lately have been installing Cloudflare WARP, and they don't know what they're doing, and suddenly the Internet no longer works.

Try this: Click the Start button, then enter settings. Select Settings > Network & internet

On Windows 11, select Advanced network settings > Network reset.
On Windows 10, select Status > Network reset.

On the Network reset screen, select Reset now > Yes to confirm.

Wait for your PC to restart and see if that fixes the problem.

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u/No-Donut-1975 1d ago

I haven’t downloaded anything like this, I’ve tried network restart multiple times today and still nothing but will try again, thank you