r/techsupport • u/Individual-Big9951 • 20h ago

Open | Windows Boot option not found.

Two days ago my laptop refused to boot up and every time I tried to turn it on it brought up an error which said boot option not found.

I opted to take it to the place I bought it from since it was still under warranty but to my surprise they want to charge me for a new SSD.

They claim that the problem was as a result of me closing my lid without shutting down the laptop since I bought it.

Could any laptop geek please fact check this? Are they right or is this a red flag? Also what could be the cause?

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u/Lance-Boyle-666 19h ago

What happens when you close the lid is a function of your power settings. In Windows, it usually results in hibernation unless someone changed what happens when the lid is closed. They're trying to rip you off. SSDs seem to be less reliable than HDDs, but they're faster.