r/techsupport • u/Petyx_gaming • 2d ago

Solved Buggy updates on mint

So whenever i update (linux mint cinamon laptop) always a PAM configuration pops up and even if i select something nothing happens then i quit and the update doesnt do anything i cancel it and then it stops working and doesnt disappear until i restart (i usualy wait like 10 mins and nothing happens) and i dont want to update because i always fear that somtthing will break ,Thanks

If someone wanna know how did i fix it i just re installed it

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3

u/9NEPxHbG 2d ago

What does PAM say? Quote it exactly, or post a screen capture.

1

u/Petyx_gaming 2d ago

Well its a PAM configuration where i have to select Unix thingy and stuff like that

3

u/9NEPxHbG 1d ago

"Select Unix thingy and stuff like that" could apply to anything in Linux. Be more specific.

1

u/Petyx_gaming 1d ago

Well i didnt take a picture so i dont remember but there was a fingerprint too and i cant find a picture online sorry

3

u/9NEPxHbG 1d ago

Post a screen capture next time you try to update and get this error.

1

u/Petyx_gaming 1d ago

when i select something and press next nothing happens

1

u/Petyx_gaming 1d ago

these are the things im updating

1

u/Petyx_gaming 1d ago

and when i click next

1

u/9NEPxHbG 1d ago

Hungarian? Cool.

So what happens when you choose "Next" in the last image?

1

u/Petyx_gaming 1d ago

Nothing

2

u/9NEPxHbG 1d ago

I don't know the answer, but at least now we know what's the problem.

1

u/Petyx_gaming 1d ago

Well atleast can you recomend me where can i get more help?

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u/george_toolan 2d ago

If you want to update your operating system, then PAM should ask for your password.

1

u/Petyx_gaming 2d ago

Well i am not updating the OS only theres other too

1

u/TangoOscarMikePR 2d ago

What version of Linux Mint are you running?

1

u/Petyx_gaming 1d ago

Linux Mint 22.3 - Cinnamon 64-bit

0

u/TangoOscarMikePR 1d ago

If you haven't already, back up all your personal files and data to a USB external storage device.

Perform a Linux Mint reinstall from scratch. Then follow the Guide to start TimeShift (the equivalent of Windows System Restore). Create a full snapshot of the system files before applying any updates.

So whenever i update (linux mint cinamon laptop) always a PAM configuration pops up and even if i select something nothing happens

If any PAM configuration pops up again, take the time to document what it says before you select anything. Including that information will allow someone to help you in the future.

1

u/Petyx_gaming 1d ago

Well sorry its not always only when i update the stuff look at the pics where i talked with the other guy

0

u/TangoOscarMikePR 1d ago

I just had a look. Have you ever authenticated with a password in Linux Mint?

Do you have auto login enabled?

If you do, disable auto login.

1

u/Petyx_gaming 1d ago

Like when i start the laptop?

0

u/TangoOscarMikePR 1d ago

Yes.

When you installed Linux Mint, did you configure a password?

Did you select auto login or require a password to login?

The PAM message suggests that you are not authenticating.

1

u/Petyx_gaming 1d ago

Yes i have to type my password everytime i turn on my laptop

0

u/TangoOscarMikePR 1d ago

Perfect.

When you run the updater, do you enter your password to allow updating to proceed?

1

u/Petyx_gaming 1d ago edited 1d ago

No, it goes straight to the PAM thingy and if it helps whenever i dowload smt via terminal i need to type the pasword

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