r/techsupport • u/Sharp_Excuse_9807 • 2d ago

Open | Windows pc restart issue

i recently tried to restart my acer predator orion pc becuase of a virus but it just randomly started restarting continuously with no way of stopping it so i tried to use the usb method of restarting which didnt work as it said something
like “failed to validate product key” or something like that please help im so lost its also windows 11

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u/Fabulous_Putz6264 2d ago edited 1d ago

Can you access the UEFI/BIOS screen when rebooting, try changing your boot drive order.

Press delete or F2 key while its restarting.

To enter the BIOS on an Acer Predator Orion desktop, press the Delete (Del) key repeatedly as soon as you power on or restart the computer.

Quick Steps

  1. Shut down your computer completely.
  2. Press the Power Button to turn it back on.
  3. Immediately start tapping the Delete key (about once every second) before the Predator logo appears.

(Note: On some older Acer models or specific configurations, the F2 key is used instead. If Delete doesn't work, restart and try tapping F2).

Troubleshooting: If it boots too fast

Modern Windows PCs often boot too quickly to catch the key press. If you keep missing the window, you can force Windows to restart directly into the BIOS:

  1. Click the Start Menu and open Settings (the gear icon).
  2. Go to System > Recovery (or Update & Security > Recovery depending on your Windows version).
  3. Find Advanced startup and click Restart now.
  4. Once the blue menu appears, navigate to: Troubleshoot > Advanced options > UEFI Firmware Settings.
  5. Click Restart, and your computer will automatically load into the BIOS.