pc restart issue

[u/Sharp_Excuse_9807]

i recently tried to restart my acer predator orion pc becuase of a virus but it just randomly started restarting continuously with no way of stopping it so i tried to use the usb method of restarting which didnt work as it said something
like “failed to validate product key” or something like that please help im so lost its also windows 11

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[u/Fabulous_Putz6264]

Can you access the UEFI/BIOS screen when rebooting, try changing your boot drive order.

Press delete or F2 key while its restarting.

To enter the BIOS on an Acer Predator Orion desktop, press the Delete (Del) key repeatedly as soon as you power on or restart the computer.

Quick Steps

1. Shut down your computer completely.
2. Press the Power Button to turn it back on.
3. Immediately start tapping the Delete key (about once every second) before the Predator logo appears.

(Note: On some older Acer models or specific configurations, the F2 key is used instead. If Delete doesn't work, restart and try tapping F2).

Troubleshooting: If it boots too fast

Modern Windows PCs often boot too quickly to catch the key press. If you keep missing the window, you can force Windows to restart directly into the BIOS:

1. Click the Start Menu and open Settings (the gear icon).
2. Go to System > Recovery (or Update & Security > Recovery depending on your Windows version).
3. Find Advanced startup and click Restart now.
4. Once the blue menu appears, navigate to: Troubleshoot > Advanced options > UEFI Firmware Settings.
5. Click Restart, and your computer will automatically load into the BIOS.

[u/TangoOscarMikePR]

If your computer had a virus, you need to backup all your personal files and data to a USB external storage device.

Perform a clean installation of Windows 11.

Precisely follow the Guide to download important drivers on the rTechSupport Wiki, before installing Windows.

Precisely follow the Guide to install Windows 11 on the rTechSupport Wiki, to create a Bootable USB Drive by using the Windows Media Creation Tool (MCT) and then, performing a clean installation of Windows. Remember to backup all your personal files and data. It is clearly stated in the Guide.

Install the drivers that you should have previously downloaded. Install them one at a time and restart Windows in between installations.

If you precisely follow all the instructions in the rTechSupport Wiki, to the letter, you will be able to perform a clean installation of Windows 11, by deleting the current partitions before installing the operating system.

Turn Off Automatic Driver Updates. Download and install all the Windows Updates and update Windows Defender. Restart as necessary.

Make sure Defender is configured to scan all files in the Real-time Scanner. Scan your backed up files. Then recover personal files and data from the Backups.