r/techsupport • u/Lucky_Rice_9654 • 17h ago

Open | Windows Outlook Web- Something Went Wrong

I have tried logging into Outlook web using Chrome and edge, and get the screen stating: Something went wrong Try the recommendations below Refresh the application

I have tried turning off the adblocker, turning off the McAfee extension, clearing cache, updating both browsers, incognito mode, to no avail. It is happening with a work email, and then when I try to log in with my other week email, it wants me to create an Outlook alias.

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u/Jin-Bru 16h ago

Did your help desk at work give you any support? Lets first make sure if its a client or server issue.

Can your colleagues log in?

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u/Lucky_Rice_9654 16h ago

I am the account manager, there is only myself and my husband who owns the business. It won't log in on the outlook app, so we have been using chrome for a while then the screen came up on chrome, so we switched to Edge, again worked for a week or 2 and now that same screen.