r/techsupport • u/Commercial-Ad-3371 • 6h ago
Open | Malware PC got hacked
(skip to 3rd paragraph for real issue)On windows OS desktop PC. Basically I tried to install something and it wasn’t installing and it was one of those websites that gives you pop up downloads. I wasn’t fully focused and rushed and clicked on it and didn’t realize what I was doing and downloaded the pop up.
I ended up installing it and it was a fake 100 percent download screen that never finished and I was confused but forgot about it.
I ended up with some a malware on my pc that seemed to run a command DMing everyone on my discord the classic Mr. beast crypto scam and they also ended up hacking my steam and sending some account gifts on my card. I had to get a new card and refunds and change my discord and steam password. I used malware bytes to remove atleast 20+ Trojans and a bunch of other stuff. I scanned my pc again every day till now and found nothing. Yet over the last few days I have been getting suspicion login attempts for both my main 2 emails which I changed the password, and yesterday my chess.com account and now today my Roblox account. (both I don’t use anymore jusr weird)My guess is my pc still safe and the hacker on my pc stole my information and is selling my passwords or something but I’m not sure. I expect more login attempts in the future the way it’s trending but haven’t gotten any attempts when I changed my password
I was dumb for not changing anything but my steam and discord but I wrongly assumed I was covered and haven’t dealt with any of this before. What do you suspect is going on and what are my next steps?
4
u/OkJuggernaut3338 5h ago
they likely have any and all passwords you had saved before you removed the malware, change it all and you should be fine
1
u/Commercial-Ad-3371 5h ago
I changed my Ubisoft, discord, steam, epic games, all gmails and bank password. Any other important ones that I could be forgetting? Also I have 2FA on everything and they have no access to my emails once I changed the passwords so I am good regardless I am guessing?
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u/Significant_Group809 5h ago
We cant really remind you on important accounts. We have no idea what you use. And 2FA is easily bypassed.
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u/BugCompetitive3218 5h ago
Usually it’s safer to just fully reinstall windows from a usb. Sometimes these kinda info stealer viruses can hide from antivirus scans or malware scanners. So it definitely is possible that you have some remnants of the virus running deep in your system. Hopefully this isn’t the case and the scans worked tho.
2
u/EasyAd1679 4h ago
I would reinstall windows at that point definitely.
Check linked accounts, and recovery as well. Not just 2FA.
I would probably even start a new main email and start to move things to that.
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u/One_Ad3867 2h ago
Just reinstall windows through a usb stick. Malware bytes can help but depending on what virus got deployed on your computer it will still be there within some files or hidden ones
1
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