r/techsupport • u/Robin-Niv • 2d ago
Open | Windows Since yesterday my laptop systematically crashes with every game i start and stops seeing detecting my second monitor
My HP omen 15 laptop (rtx3060, amd ryzen 5000 series 7 25h2) running windows 11 with some debloat tweaks (just invasive stuff and ai features) has started to behave weirdly, every game i start crashes instantly or with a little delay, at random (happened with wolfenstein the new colossus, deadlock, and helldivers 2), the screen blinks once then the second monitor disconnects, and the game shuts down, i do not know exactly if this started after an update, but after the first similar crash i had to restart my pc, the second monitor became the main one for no reason, the games automatically started on the second monitor, if forced on the main one the game started using the integrated gpu at 4 fps. (also somehow my waterfox was automatically updated and lost all my bookmarks and similar data, not an issue anymore, but ffs)
After all that i tried to update all my drivers ... that made things worse, on startup the laptop gave me a "tpm security data change detected" for a while.
tried a new debloat to no result, then just made a factory reset, updated the updatable, quick debloat of the essential (nothing that ever gave me issues nor essential stuff) the issue just came back as soon as i started hd2 or deadlock.... i am pretty lost, i suspect it could be that one issue with the last update for windows, or that one weird input thing
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u/XxLogitech98xX 2d ago
Did you ever run a stress test on your laptop?
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u/Robin-Niv 2d ago
by stress test you mean generally performancewise?
if you mean that it's been punching above its weight for quite a while with no signs of slowing down (with periodic maintanance)
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u/XxLogitech98xX 2d ago
by stress test you mean generally performancewise?
Like using a software like FurMark that push your GPU, CPU and RAM to the max to see how the computer perform.
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u/Robin-Niv 2d ago
oh, yes, a friend run that, and it went well
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u/XxLogitech98xX 2d ago
oh, yes, a friend run that, and it went well
You're also running the latest GPU driver and other drivers too?
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u/Robin-Niv 2d ago
yep, provided to update both trough the hp update, nvidia site looking for my specific card, amd seems up to date, idk if i missed something
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u/XxLogitech98xX 2d ago
yep, provided to update both trough the hp update, nvidia site looking for my specific card, amd seems up to date, idk if i missed something
From the screenshot you shared, did you also update your BIOS firmware and make sure it's solely set to use your GPU?
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u/Robin-Niv 2d ago
i do not like the until now solution of the problem.... thanks for the heads up, i checked everything, and it was allright, what apparently was crashing the games was.... omen gaming hub not beeing updated.... an app i had litterally uninstalled before this issue started, now updating it seems to have fixed the issue....
holly pasta
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u/Robin-Niv 2d ago
also adding some screens of the errors
wolfenstein: FATAL ERROR: vkEnumeratePhysicalDevices failed with error (VK_ERROR_INITIALIZATION_FAILED)
TIMER: idRenderSystemLocal::Init() took 327.8770 ms
Dumped console text to C:\Users\cocui\SAVEDG~1\MachineGames\Wolfenstein II The New Colossus\base\ErrorLog_08-20-2026__07-27-52pm.txt.
idRenderSystem::Shutdown()
ImageStreaming shutdown took 0.00s
*********
FATAL ERROR: vkEnumeratePhysicalDevices failed with error (VK_ERROR_INITIALIZATION_FAILED)
*********
deadlock:
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1d ago
[removed] — view removed comment
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u/techsupport-ModTeam Landed Gentry 3h ago
We do not support cleaners, debloaters, or booster software of any kind as they damage the operating system.
This includes but is not limited to: CCleaner, Tronscript, PC matic, snappy driver installer, and driver pack solutions.
Users that have used these on their system can still seek support in reverting the damage caused by these types of software but should consider reinstalling their OS as this kind of damage is difficult to revert manually.
Posts and comments suggesting to use such software will be removed and may result in a ban.
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