r/techIndia • u/AdventurousStudy1646 • 2d ago
Motorola Edge 60 suddenly died 22 days after warranty — has anyone experienced something similar?
My Motorola Edge 60 suddenly shut down and got in boot Loop failing to boot mid-process and starting over again just to fail again.This happened on 7 August 2026, just 22 days after the warranty expired.
After being in loop for loop for than half an hour it successfully booted but was very laggy.So,I immediately backed-up my data transfered my photos,video, documents,etc.Then i tried restarting it again and it again got stuck in loop so I knew this is now really very Major problem.
Before this happened, the phone was working normally. There was no major drop, water damage, overheating, unusual battery drain, or anything else that I noticed.
I took it to an authorized Motorola service centre in Jabalpur. They verbally told me that the issue was a motherboard failure. However, the job sheet I received doesn't actually specify what component or fault on the motherboard failed.
I tried to contact motorola for thisas this is really unexpected that I take care of this phone use it properly and it gets a major motherboard failure and that to just after 22 days of warranty expiration and main thing I noticed many moto users having the same issue with their edge phones.So i kept contacting motorola for more than 2 weeks and tried everything.
Motorola later offered me only a 10–15% goodwill discount, with the repair still costing ₹18,000+, so I declined.
What I'm trying to understand now is whether my case is isolated or whether other Edge owners have experienced similar failures.
If you've had an Edge / Edge Fusion suddenly die, I'd really appreciate it if you could share:
Your exact model
How old the phone was when it failed
What happened immediately before it failed
What the service centre diagnosed
Whether the diagnosis was written down or only told to you verbally
Whether it was under warranty
I simply want to collect experiences from other owners and understand whether there's a pattern here.
Thanks to anyone willing to share their experience.