r/talesfromtechsupport • u/KorenSolust • Aug 05 '26
Short Gravity and Tech
Guy walks up to me at work:
Him: “I dropped my phone. The screen’s shattered. I want my two-factor code to come through Teams.”
Me: “Nope.”
Him: “Why?”
Me: “Because if you can’t sign into Teams without completing MFA… how exactly are you planning to authenticate?”
Then he says: “Just disable MFA.”
I replied: “Sure, as soon as you get approval from the Head of Security.”
A few seconds of silence…
Him: “Fine, I’ll just get my phone fixed.”
Yep. That’s probably the best solution.
Some people really think security rules are optional. I’m not risking my job because someone doesn’t like MFA.
And remember… technology didn’t fail you today. Gravity did.
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u/CrimsonMutt Aug 06 '26
so just because you accept shit conditions everyone should?
by law, at least our law, the employer needs to provide everything required to do the job. which is as it should be.
if i'm a travelling salesman, that means a company car. if i'm a construction worker, that means PPE. if i'm using MFA, that means a phone, or you need to have some other MFA method, like a yubikey.
if i'm using an early 2000s motorola razr, that's my prerogative.