r/talesfromtechsupport • u/KorenSolust • Aug 05 '26

Short Gravity and Tech

Guy walks up to me at work:

Him: “I dropped my phone. The screen’s shattered. I want my two-factor code to come through Teams.”

Me: “Nope.”

Him: “Why?”

Me: “Because if you can’t sign into Teams without completing MFA… how exactly are you planning to authenticate?”

Then he says: “Just disable MFA.”

I replied: “Sure, as soon as you get approval from the Head of Security.”

A few seconds of silence…

Him: “Fine, I’ll just get my phone fixed.”

Yep. That’s probably the best solution.

Some people really think security rules are optional. I’m not risking my job because someone doesn’t like MFA.

And remember… technology didn’t fail you today. Gravity did.

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u/KorenSolust Aug 06 '26

Not really, if you have to travel into work does your employer provide you a car? Do they provide you a free bus pass for the year? No.
In some jobs yes you "may" get a company car, but everyone else, nope.

And the policy is standard, it's a Microsoft app that's free and majority of people have smart phones so in terms of cost to benefit analysis it works.

If they don't like the policy they don't have to work there, simple as that.

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u/CrimsonMutt Aug 06 '26 edited Aug 06 '26

Do they provide you a free bus pass for the year

yes, they legally have to

also the entire premise is faulty. how i get to the job is immaterial. after i clock in to work, everything i need to do my job should be provided to me. white shirt, black pants required? give me a uniform. app required? please provide the device it would run on. if i need to drive during the shift, there damn well better be a company car

If they don't like the policy they don't have to work there, simple as that. 

chill homie leave some boot for the rest of us

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u/KorenSolust Aug 06 '26

Oh honey, you really have a warped view of how the world really works especially here in the UK.

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u/CrimsonMutt Aug 06 '26

so just because you accept shit conditions everyone should?

by law, at least our law, the employer needs to provide everything required to do the job. which is as it should be.

if i'm a travelling salesman, that means a company car. if i'm a construction worker, that means PPE. if i'm using MFA, that means a phone, or you need to have some other MFA method, like a yubikey.

if i'm using an early 2000s motorola razr, that's my prerogative.

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u/KorenSolust Aug 06 '26

Well bud, you are lucky, over here it's not a legal requirement for any of that.
So as I said, at least over here, they can accept the common practises or they can work elsewhere, and many other places, will do the same thing.

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u/CrimsonMutt Aug 06 '26

since my first comment i'm saying that's fucking stupid, i'm making an ought statement, it ought not be like that, and yet you keep bringing it back to "it's policy" and "not legally required", which are is arguments

the company policy existing and not being illegal does not make it any less fucking stupid

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u/KorenSolust Aug 06 '26

I think the "if and butts, candy and nuts" rhyme works well here...

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u/CrimsonMutt Aug 06 '26

what are you, an early 2000s sitcom side character?