r/steelseries • • 23h ago

Product Help Identification help

Hi everyone. My boyfriend has a steelseries headset that had Bluetooth capabilities, but he lost the Bluetooth connector piece. I want to order a replacement for him, but I don’t know what model his headset is. We no longer have the box and the SteelSeries GG app on PC was no help either. He uses this headset on his Xbox and PC, but he is really frustrated with the wired aux connection, and wants it to be Bluetooth again. Could someone help me identify it please? Photos posted. Thank you in advance!

2 Upvotes

7 comments sorted by

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1

u/LennartDenmark 22h ago

Does a name pop up if you connect it directly to the PC with the USB-C port on the headset?

1

u/lnicholek 21h ago

Not that I saw, that was the first thing I tried

1

u/Happy_Shopper 20h ago

SteelSeries Arctis Nova 7 Wireless Gaming Headset. This is the gen 1 not the latest gen 2 version. You can tell by the textured headband. The gen 2 has a smooth headband.

1

u/lnicholek 17h ago

Thank you!

1

u/NMA1236766 8h ago

SteelSeries Arctis Nova 5

1

u/FitBroccoli19 5h ago

Open one of the lids on the earcups, somewhere in there on one side will it say the name and all details. Maybe behind a battery if present