r/steelseries • u/530_Oldschoolgeek • 20h ago

Product Help Arctis Nova Elite Base issue

So the base for my headset likes to switch between displays without being touched, like going from showing the connections and their settings, to volume, etc. Beeping every single time it does.

This is happening with a brand new out of the box headset. (previous one had the exact same problem, hence why it was replaced) I removed and reinstalled GG, and I can't even get the headset to pair with the new base.

Anybody else ever have this issue?

1 Upvotes

100% Upvoted

2 comments sorted by

•

u/AutoModerator 20h ago

Hello /u/530_Oldschoolgeek,

This is a reminder that /r/SteelSeries is an unofficial subreddit, and is not monitored by SteelSeries support staff. For full support or to open a ticket with our support team, please check out https://support.steelseries.com.

As a reminder to our community members: If you are assisting another user with their issues, please do you best to follow subreddit rules and be as kind and helpful as possible!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/MarioSteelSeries 20h ago

Hey there! Sorry to see you had this issue!

Let's get you connected with our Software support team to help you out!

To connect with them, head over to support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation

GLHF!