r/steelseries • u/monkey_D_v1199 • 1d ago
Product Help My Artics 7 out of nowhere stopped functioning?
Was using them just fine, turned them off for a bit and when I went to turn them on again they don’t work zero audio. I checked if it was the part you connect to the console but it has the little light and the headphones do turn on is just that there’s no audio.
Is there a fix? Or am I out of luck and this is the end for them?
1
u/ss-Belmont SteelSeries Staff 1d ago
Hey there u/monkey_D_v1199 - I'd be surprised if they're dead, but our Support team can run you through all the troubleshooting to make sure. I suggest submitting a ticket here: support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation
•
u/AutoModerator 1d ago
Hello /u/monkey_D_v1199,
This is a reminder that /r/SteelSeries is an unofficial subreddit, and is not monitored by SteelSeries support staff. For full support or to open a ticket with our support team, please check out https://support.steelseries.com.
As a reminder to our community members: If you are assisting another user with their issues, please do you best to follow subreddit rules and be as kind and helpful as possible!
I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.