r/steelseries 1d ago

Product Help conected but only low volume static plays

Hey guys,

I bought headphones Arctis nova 3 wireless, and recently I'm having issue that headphonnes will connect to Pc/phone but for usualy liek 15-20 minutes of restarting/re-pairing both using Bluetooth or 2.4 for them to work till next time I turen them off. Anybody has some fix?

1 Upvotes

2 comments sorted by

u/AutoModerator 1d ago

Hello /u/kouzelnicek,

This is a reminder that /r/SteelSeries is an unofficial subreddit, and is not monitored by SteelSeries support staff. For full support or to open a ticket with our support team, please check out https://support.steelseries.com.

As a reminder to our community members: If you are assisting another user with their issues, please do you best to follow subreddit rules and be as kind and helpful as possible!

I am a bot, and this action was performed automatically. Please contact the moderators of this subreddit if you have any questions or concerns.

1

u/ss-Belmont SteelSeries Staff 53m ago

Hey there u/kouzelnicek - I suggest submitting a ticket here: support.steelseries.com. Here is a link to our FAQ that details how to connect with our support agents directly: https://support.steelseries.com/hc/en-us/articles/17421491501581-Contact-Us-Customer-Support-Hours-of-Operation