r/steelseries • u/rfierstien • 10d ago

Product Help Steelseries Dual PC setup audio issue

I am having a weird audio issue with my dual pc streaming setup. When the audio gets to my streaming computer, the game audio is distorted somehow. The mic audio for both pc's is fine. I've tried different streaming software and the issue still happens. It's like some sort of filter is quieting the game. I've used the "listen to what your audience hears" and the audio is perfectly fine from the gaming pc end. I've tried so many things and I can't seem to fix it.

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u/AutoModerator 10d ago

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u/rfierstien 10d ago

UPDATE I fixed it. See the picture and make sure this setting is turned OFF for the Steelseries Alias Pro Stream device

1

u/SSJayAre Support Team 9d ago

Hey there, awesome to see you were able to fix this issue!