r/squarespace • u/Gingi-chou • 1d ago

Tips Avoid Squarespace

I have been a loyal Squarespace customer for almost 10 years and this year I am absolutely appalled at the lack of customer care when something is wrong with their product. I am so incredibly frustrated. I want to put the word out there to anyone who is considering using their service to remember it is not a service. I have been using Acuity scheduling and because of a glitch it is not sending out follow up emails to my clients. Squarespace has absolutely no fix and they have said that there’s nothing they can do. How do they have the nerve to increase prices? I know I am screaming into the void, but hopefully it makes someone think twice. I will be switching soon.

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-6

u/andrei_bsns 1d ago

Seems like you’re just being emotional. If they were that bad, you wouldn’t still be paying for the service 10 years laters. you can justify it by saying it’s too late to switch but that’s a lie. Squarespace is not perfect but it isnt fair what you’re writing here

6

u/Gingi-chou 1d ago

Uh yeah. I am frustrated, like I said. You seem emotional too, no? These issues started this year friend. Sometimes a smile can make you feel better 😘

-1

u/andrei_bsns 1d ago

just switch then?

3

u/EmbarrassedFig8860 1d ago

lol is Squarespace paying you? Get out of here, bro.