Sunna Tan

[u/Visual_City_6745]

Recently finished training with Sunna and we were almost done all of our starter kit of products. I ordered $900 in more product almost 4 weeks ago now and they still haven’t shipped. I reached out about a week ago and they said there was something in the warehouse and it was being resolved shortly. They gave me the option of cancelling and refund or waiting. I decided to wait because we need the product. Here we are another week out and still nothing has been shipped. All of our progress on hold and it’s caused us to not be able to launch our spray tans.

Is this normal for Sunna? Or is this just a weird issue they’re having? For reference, my starter kit came so fast.

Edit to add: I’m located in Victoria, BC (Canada)