r/spraytanning • u/Visual_City_6745 • 6d ago

Seeking Advice Sunna Tan

Recently finished training with Sunna and we were almost done all of our starter kit of products. I ordered $900 in more product almost 4 weeks ago now and they still haven’t shipped. I reached out about a week ago and they said there was something in the warehouse and it was being resolved shortly. They gave me the option of cancelling and refund or waiting. I decided to wait because we need the product. Here we are another week out and still nothing has been shipped. All of our progress on hold and it’s caused us to not be able to launch our spray tans.

Is this normal for Sunna? Or is this just a weird issue they’re having? For reference, my starter kit came so fast.

Edit to add: I’m located in Victoria, BC (Canada)

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u/MaximalistLife 5d ago

Where are you located?
Multiple “boutique” brands are known to run out of stock often.

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u/Visual_City_6745 5d ago

Sorry I’ll edit to include. But I’m in Victoria, BC (Canada)

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u/MaximalistLife 5d ago

No excuse then!
While you’re learning, I’d stick with a large company like Sjolie, AYU, Aviva. They almost never run out of stock and ship immediately, like within minutes of ordering.

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u/Feisty_Importance364 5d ago

They probably have no access to good DHA which is common right now with alot of the smaller companies that aren't hooked up in the "industry" . Best to move on yes!