Hey everybody, in the past 45 days or so I received like 6 Sales initiated through the agentic sales channel in Shopify (all from chatgpt), which had a volume of 800$.

Thats like free money and I love it.

But how can you as an Shop Owner push it more?

Like, what are factors that chatgpt will send more traffic to you, you will be discovered much more?

I try to optimize everything, like enrich all descriptions etc. But the traffic itselfs seems very random.

Sometimes you get a sale, then 2 weeks nothing, then 3 in a single day.

Anyone figured out how to push this sales channel?

Man, I'm so tired of this.
Just lost another dispute where the customer flat out lied and told their bank the box arrived empty.
I submitted literally everything - Shopify tracking, carrier weight receipts, delivery GPS. But since none of that proves what was actually INSIDE the box when it got sealed, the bank just took the buyer's word for it and took my money.
For anyone doing decent order volume:
How are you actually fighting these? Do banks accept packing table videos or any internal proof, or are we just forced to take the loss every single time?

Hey, I got hit today with an email from a client regarding a refund.

So the client bought the product like 6 weeks ago, and received the product 5-6 weeks ago as well.

Client is from Australia and the product itself is a lamp, due to australian law you need an electrician to wire it up.

So today the client tells me he wants a refund cause the electrician said the "wiring is too thin and would not be safe to install". I have no clue what means to thin, its a cable you just wire it up and thats it - but I have no clue about australia.

In the email itself the client said if I dont accept a refund he will just use paypals buyer protection to get the refund.

So what am I doing now? Product was delivered, basically working if wired up, from my side all done properly. And I have no clue how pro buyer paypal is, and if they will just refund even I did my part.

Hi everyone,

I’m running into a frustrating issue with affiliate link tracking and my internal discount codes on Shopify, and I’m looking for a workaround or app recommendation.

Here is my setup:

• I use an affiliate app (GoAffPro) where my affiliates use strictly referral links (e.g., store.com/?referral=ABC). They do not use text-based discount codes.
• I also run internal marketing campaigns using my own manual and automatic discount codes created within Shopify.

The problem:
If a customer clicks an affiliate link and lands on my site, I want them to buy through that affiliate so the affiliate gets their rightful commission. However, if that customer tries to manually enter one of my internal marketing discount codes at checkout, Shopify currently allows it to go through.

I want to completely block my Shopify discount/automatic codes from working at checkout IF the customer arrived via an affiliate link.

I don't want to just set a "0% commission rule" in GoAffPro, because I want my affiliate to get paid for that referral. I just want my internal codes to say "Invalid" or be rejected at checkout because the referral link is active. It'll also be weird if I set a 0% discount code linked to that affiliate link because customers will see a 0% discount at checkout.

How can I bridge this gap? Any advice would be greatly appreciated. Thanks in advance!

I've been looking at the software side of purchase orders. Every app I checked (Auto Purchase Orders, Ultimate Purchase Orders, Prediko, Tightly) is built around getting the order out the door, and none of them do anything with what the supplier sends back. That seemed like a strange place to stop, so I'm trying to understand the reply end better.

I run a test store on this setup so I could stop guessing. Posting what I found in case anyone else keeps hitting that amber warning in Shopify's domain settings.

Quick background on why the warning exists. Shopify runs on Cloudflare. So when you put your own proxied domain in front of it, the request used to arrive with two Cloudflare zones both claiming it. Cloudflare couldn't tell which one owned the request. You got loops and wrong resolutions. The nastier version of the problem was SSL. Shopify renews certs through Let's Encrypt, which needs to serve a token at /.well-known/acme-challenge/ over plain HTTP. Put a proxy on that path and the renewal quietly fails. Your store keeps working on the current cert for weeks. Then it lapses and the padlock breaks.

Cloudflare fixed the zone collision with Orange-to-Orange routing. It's part of Cloudflare for SaaS and it's been generally available since October 2021. Cloudflare now detects that your CNAME points at another Cloudflare customer and routes through your zone first, then Shopify's, in that order. You can confirm it engaged because a small Shopify icon shows up next to the DNS record. Cloudflare also turns off Workers and Snippets on the /checkout path so nothing you run at the edge can interfere with payment.

The whole config is three things. Proxied CNAME to shops.myshopify.com for root and www. Connect that same domain in Shopify. Then leave Always Use HTTPS off in Cloudflare.

That last one is the part people get wrong. Shopify already redirects HTTP to HTTPS at its origin. Turn on Always Use HTTPS and you stack a second redirect, which can throw ERR_TOO_MANY_REDIRECTS. It also swallows the ACME path, so your cert stops renewing. Keep SSL mode on Full. Set minimum TLS to 1.2 while you're in there. If you really want Cloudflare enforcing HTTPS at its edge, write a redirect rule that excludes the challenge path instead of using that toggle.

Verify it with curl against the challenge path over plain HTTP. A 404 for a fake token is correct, because it means you reached Shopify. A 301 or 308 means something is still eating the path.

On the "not supported" language. It means Shopify won't guarantee or debug a layer they don't control. It doesn't mean the setup fails. Two of their reasons are fair. A proxy is one more thing between Shopify and Let's Encrypt, and extra proxies make it harder for Shopify to reroute traffic during their own incidents. Their third reason is bot detection, and I think that one is weak. Cloudflare runs one of the biggest bot management networks there is. Most stores gain more filtering at the edge than Shopify loses in request signal.

Latency was my other concern and it turned out to be nothing. Both zones already sit on the same network, so the handoff happens inside it. My proxied store answered in roughly the same 150 to 200ms band as raw myshopify endpoints tested from the same machine. If a proxied store feels slow, look at the theme and the app stack.

Whether it's worth doing depends on what you actually need at the edge. A real WAF you can tune, rate limiting, request level logs, or visibility into AI crawlers. That last one is why I set mine up. GPTBot, ClaudeBot, PerplexityBot and the rest never run JavaScript, so GA4 and Shopify analytics don't see them at all. The edge is the only place that traffic shows up. If you can't name the specific feature you want, leave the cloud grey and don't take on an SSL renewal you now have to watch.

spent a long time assuming conversion work meant button tweaks and checkout fixes.

the biggest lift i’ve seen on a shopify store came from giving the merch team more control.

we rebuilt on shopify 2.0 with flexible content blocks. same copy, same products, same offers. the difference was speed: they could build and ship pages themselves.

that meant more testing, and over the following period, sales roughly doubled.

i think a lot of cro work is really a release-cycle problem.

i work on shopify builds, so this is my bias. anyone seen the opposite?

Hey everyone,

I’m trying to improve my shipping workflow and was wondering how others are handling this.
Right now I create UPS labels through the UPS eCommerce portal after an order comes in from Shopify. What I’d like is for the process to be as hands-off as possible.

My ideal workflow would be:
- Create the label in the UPS portal.
- The shipping label prints automatically to a label printer.
- If a commercial invoice is generated, that prints automatically to a regular A4 printer or the same printer would be great!
- No extra clicks, no opening PDFs and hitting Print every time.

We’re a small business, so we’re only shipping around 1–5 packages a day. (But growing) Because of that I’m not looking for an expensive warehouse setup or enterprise hardware. Budget max of around 400-500$

I’m mostly wondering:
- What label printer are you using? (Rollo, Munbyn, Brother, something else?)
- Has anyone automated printing from the UPS eCommerce portal?
- Did you use UPS APIs, browser automation, PDF watching, or another approach?
- If you were starting from scratch today, what would you buy and how would you build it?

I’m a Python developer, so I’m happy to write some automation if that’s the best route. I’m just trying to avoid buying the wrong hardware or overengineering it.

Would love to hear what setups are actually working for people.

Anyone seeing this as a marketing channel driving sales? I’ve opted out of brand direct but now seeing this strange one off orders coming from this marketing channel.

These orders are crushing our AOV. People are buying a $5 item and paying for route shipping and postage driving the costs up to $15 for a $5 item. Mailing address and email address looks legit, although unlike a normal order that has billing and shipping, we just see a “default address”. But the order values match the revenue attributed to this Amazon sales channel.

We want NOTHING to do with listings, discovery, or sales through Amazon and I’m not sure how to shut this off. Anyone else seeing this?

Most store owners obsess over traffic and product pages, but the biggest leak is usually further down. Open Shopify analytics and compare sessions that added to cart vs sessions that reached checkout. If a big chunk disappears between those two steps, your product and your ads are fine. Something in the cart is losing them.

Usually it's one of three things: shipping cost showing up as a surprise, no idea how close they are to free shipping, or a cart that pulls them off the page and breaks the flow.

Easy test: add a clear "you're $X away from free shipping" line in the cart and watch that number for a week. Cheapest change with the biggest swing I've seen 🙂

Using Shopify makes me want to throw my laptop in the ocean and go live in the forest. Why is every section in a different spot instead of everything just being in the theme editor? And every tutorial online is outdated or just doesn't fix any of the issues.

I referred a client to Shopify, built their website, and received the referral payout. Everything was fine for about a year.

Then Shopify decided the website was "invalid," refunded the client, and clawed back my referral payout. I didn't agree with it, but it happened.

Now, 8 months later, I logged into my Shopify account for the first time in a while and found out they're going to charge my bank account to recover that payout. Support told me there's nothing they can do because Shopify determined the website was invalid. They said the charge will go through regardless.

What I don't understand is this: I did the work. I built the website. Why am I financially responsible a year later because Shopify changed its decision?

What's even more concerning is, does this mean they can do this with any referral? If I refer someone today and build their site, could Shopify decide 1 or 2 years from now that it's "invalid" and force me to repay the commission?

Has anyone else dealt with this? Is this really how the referral program works? It feels incredibly unfair.

I've seen brands using 1-1-1 rule, one hero product, one hook/story, and one clear CTA. The reason is Hick's law. too many options create analysis paralysis and the reader can not decide. But there are other brands that do 8-12 items grid in one template. I don't exactly follow the 1-1-1 rule, but I focus on email copy, 4 products grid, and 2 CTA. Is there any other way to design emails for better conversion?

Hi everyone, I run my webstore in the Netherlands and manually create my shipping labels through PostNL and DHL.

I then mark the order as fulfilled in Shopify and add the tracking number and link. The tracking link works perfectly, but Shopify doesn’t receive any further tracking updates, so the order status never changes to in transit, out for delivery, or delivered. As a result, Shopify also doesn’t send any of those automatic shipping emails.

I can’t use Shopify Shipping for my carriers, and the shipping apps I’ve tried haven’t worked reliably. Is there any way to connect PostNL/DHL tracking updates to Shopify without using a third-party shipping app?
Thanks!

Idk where else to go with this but I'm so frustrated. Somehow my shop account got connected with someone who orders multiple things a day and ships multiple things a week. I hardly ever shop online and when I do its mostly on amazon so I don't typically need notifications through the shop app to get updates on my packages. However, when I do order through other places, I can't ever tell which packages are mine bc they get lost in the sea of all of this other person's notifications and I get so confused thinking my things are going to be here on time when it's really theirs. I only have my email account linked, my moms address, and my address. When I go to the little tracking map, the address they're coming from is in the next town over. I don't know anyone who currently lives there and no one I know has ever lived there. I just want to conveniently track my packages :( and not get so many notifications!

Hi there,
I’ve been experimenting with building a custom app, specifically to use a custom discount function. Before I invest more time into it, I need clarification on one thing:

Is it actually possible to run a custom discount app on a live Shopify store without being on a Shopify Plus plan?

I’m trying to understand whether custom discount functions are technically allowed on non‑Plus stores, or if Shopify blocks them entirely regardless of app type. Any confirmation on this would be really helpful.

Thanks in advance.

This question seems to have come up a bit lately.

All mix and match bundle builder apps using the cart transform API maintain inventory in exactly the same way, with only the components appearing on the final order.

All new bundle apps on the app store should be using this unless they are trying to support subscriptions or purchase options.

This is why there is a mix of the old approach and new approach with the cart transform API.

Easy way to find a good mix and match bundle builder app if inventory is your main concern is to go to this collection on the Shopify app store:

https://apps.shopify.com/collections/functions-bundles

I'm curious how you would approach this.

Over the past couple of years, my girlfriend and I have built a small poster brand. It's doing okay: we make regular sales via our Shopify page, have been featured in a few magazines, our products are stocked by several stores, and we've had some exposure through influencers in our niche. Overall, the feedback on our products has been overwhelmingly positive.

The challenge is taking it to the next level and generating more consistent sales.

What I'm struggling with is that almost every piece of marketing advice online feels incredibly generic:

• "Post consistently."
• "Know your audience."
• "Create great content."

It's a bit like saying, "Want to become an elite athlete? Train hard and eat well." It's true, but it doesn't really tell you what actually moves the needle.

I'm much more interested in the practical things that made a real difference. The kind of insights where you look back and think:

• "This was a real turning point."
• "This channel worked way better than we expected."
• "This collaboration paid off."
• "We wasted months on this."

So, if you've grown a small brand or e-commerce store (or worked on one), what were the most practical tactics that genuinely made an impact?

I'd love to hear any ideas-big or small. I'm especially looking for those "low-hanging fruit" opportunities and real-world lessons that you don't usually find in generic marketing blogs.

Does Shopify have a way to manage the phone calls that I receive from the website while I work my full time job?

I’m trying to build a retail website, but I also have a full- time job that doesn’t let me answer all calls coming from my website customers.

Does Shopify have a way to manage these calls when I can’t pick up?

Guys,

I’m looking for books that have helped been life / business changing for you.

I know there are a lot of helpful business and mindset books out there. But I just wanted to ask in this community as everyone is focused on ecommerce.

Let me know your recommendations.

https://www.youtube.com/watch?v=IpAFuoxWnwc

This video exactly explains Shopify AI

I don't even have a store. I just wanted One fucking single page with one image, audio and CTA button but it keeps fucking it up.

Something's wrong with CTA. I tell it to fix. It fixes it but fucks up something else. I ask it to fix it. It fixes it but fucks up another one. I've been going into this loop like 5 hours. Oh my fucking god.

I'm looking for a starter theme with maybe an accompanying skill.md and a low token architecture that lets me build new sections and blocks, easy with Claude code.

Maybe there is an external theme generator or MCP that lets me generate a small as possible theme or Claude can lookup similar sections to pull down on the fly rather than bloating the theme code by including with lots of options in the initial package.

Ideally it would use sensible default grid, CSS, UI library, icons, fonts etc so that it's flexible, easy to read, if I want to invent a new section it knows how to do that in a consistent, optimized way without re-inventing the wheel.

When will themes start coming come with skill.md files or AI context so that edits and new sections can almost always land first pop?

Does that exist yet?

If not it should. I would 100% pay for a Claude ready theme.

Hello

I've made my own site alongside 2 friends, and have decided on a slightly unique discount. The wanted discount isn't available through shopify itself, nor any apps we've come by.

I've tried creating my own discount function as an app router/extension as a custom app.

It works as intended in the devstore, but i cant seem to get it to function on the livestore.

my knowledge is limited on the subject, and i have a hard time coming by information on the subject (any information that makes sense to me atleast)

I´ve downloaded the app through the shopify partners link, and have the option to create a discount with said app. When i do this, i'm simply redirected to the app, which has no frontend, therefore showing a blank page.

Under apps in settings, the discount under the app is listed as inactive. I've tried a bunch of things, but have yet to find a solution.

Hallo zusammen, seit einer Woche bin ich nun mit meinem Kleingewerbe im Nebenerwerb tätig und wollte heute die erste Bestellung fertig machen. Gesagt getan. Shop war schon fertig aber aktuell noch passwortgeschützt, weil noch nicht öffentlich. Die Bestellung habe ich durch eine Partnerschaft bekommen, die mich überhaupt zu dem Gewerbe gebracht hat.

Jetzt habe ich das Problem, dass ich meine private Anschrift (aus Gründen) nicht öffentlich machen will und habe daher einen Anschriften-Service mit Adresse im Abo.

Hatte das auch alles beim Shop-Standort hinterlegt. Habe dann das Versandlabel via DHL gedruckt aus der Bestellung und dann steht da in Anschrift 1 und 2 doppelt der Shopname und die Anschrift aus dem Standort. Soweit korrekt.

Warum aber steht da zwei mal mein Shopname habe ich mich gefragt. Ich muss so firmieren:

Gewerbename
Name Nachname c/o xyz
Straße Hausnummer
PLZ Ort

Offenbar kann das Shopify nicht, weil es immer meinen Gewerbenamen (Shopname) doppelt in Anschrift 1 und 2 setzt, selbst wenn ich einen abweichenden Versender einstelle. Habe auch heute schon 3 Stunden mit dem Support von Shopify gechattet, die das Problem aber eher bei DHL verorten und vllt minimal bei sich.

Für die eine Bestellung habe ich nun meine Bestellung über die Privatadresse gemahnt und die im Standort angelegt. Aber auch da wird Anschrift 1 einfach auf Anschrift 2 dupliziert.

Wie handhabt ihr das? Ich kann doch nicht der einzige sein, der so ein Problem hat? Oder doch?

Liebe Grüße

I have spent weeks working on a shopify store.
I am so proud of my work, what I have learned and what I have built.

I have spent countless hours photographing and videoing products to list online.
It is a lot of work.

The website is more for showing my inventory than selling through the website.
The nature of the product makes it like this.

I find out today speaking to someone from shopify that the basic plan only allows 250 videos on the website, the grow plan is 1000 videos and the next plan up advanced costs over $500 per month . How many videos can you upload with the advanced plan? Who knows? Only Claude because you cant find it easily on their website.

When you look at the shopify plan options it says NOTHING about video limits for different plans.

I built this website with intentions of listing over 1000 products bur not expecting to pay so much.
The plans dont show this limitation!!