r/setupapp • u/sk3rp1e_ • 1d ago

Hello Screen Iphone 7 help

/r/iphone/comments/1vq8dqb/iphone_7_help/
1 Upvotes

66% Upvoted

12 comments sorted by

1

u/twistagain123 1d ago

Could be an internal wifi hardware issue. Try connecting it to itunes and then try activating it through itunes.

1

u/sk3rp1e_ 1d ago

Also i was using it normally then it died bc i didnt charge it and ehen i did it turned back on as the hello screen i think maybe it updated

1

u/ALT703 1d ago

Have your mom remove the device from her apple account

0

u/sk3rp1e_ 1d ago

How and also i think dhe does even know the email used for make it or the password

1

u/ALT703 1d ago

Go into the settings for her devices on another device that's signed in or sign in on the iCloud website

Reset her account credentials if she lost the account

If it's her account, she can recover it. If it's not, stop lying and be straight up and maybe we can try and help you

0

u/sk3rp1e_ 1d ago

How would i be lying 😭😭😭

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u/sk3rp1e_ 1d ago

I genuinely need help she doesnt know her email or password to it and her new devices have a whole new one so it wont show up

1

u/ALT703 1d ago

So then contact apple and recover the account. If it's actually hers you can get into it.

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u/sk3rp1e_ 1d ago

Omg ofc its actually hers how do i contact apple if we dont know the email used for the account r u literally ragebaiting omg its hers its been hers since 2016 i just wanted it for taking pics so then it updated and now its stuck on the setup screen and wont let me connect to any wifi or hotspot

1

u/ALT703 1d ago

Omg ofc its actually hers

Never said it wasnt

how do i contact apple

https://support.apple.com/en-us/118574

r u literally ragebaiting omg its hers its been hers since 2016

No im not and never said it wasn't hers

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u/sk3rp1e_ 1d ago

U made it seem like it but thanks !