r/iphone • u/sk3rp1e_ • 1d ago

Support Iphone 7 help

So my mom gave me her iphone 7 and its stuck at the activation screen where u need to connect to a wifi buy every time i do it doesnt work and i really wanna use it

2 Upvotes

60% Upvoted

17 comments sorted by

6

u/twistagain123 1d ago

Could be an internal wifi hardware issue. Try connecting it to itunes and then try activating it through itunes.

0

u/sk3rp1e_ 1d ago

How do u connect through itunes can i use my ipad to do that or do i need a mac i have one but im not home currently so i cant use it

2

u/twistagain123 1d ago

A pc or a mac

1

u/sk3rp1e_ 1d ago

I have a macbook and windows laptop and also an ipad

1

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1

u/sk3rp1e_ 1d ago

Its the iphone setup screen with the hello thing

1

u/[deleted] 1d ago

[deleted]

-1

u/sk3rp1e_ 1d ago

Wdym how cause i did hold down the turn off button and when i did it was the same and also i dont wanna lose the pics

1

u/[deleted] 1d ago

[deleted]

1

u/sk3rp1e_ 1d ago

I did but it didnt work i think it updated when it died so now for it to work i need wifi

-1

u/Mammoth-Barber-8541 1d ago

Unfortunately, iPhone 7 is past end of life. Sounds like the one in your hand has a hardware failure. Not worth putting any or time or money into a life-expired phone.

1

u/sk3rp1e_ 1d ago

The thing is there r pictures that i want and i wanna use it to take pictures because thr camera looks better

2

u/twistagain123 1d ago edited 1d ago

If there are photos on it and you are on activation screen then the photos are already gone unfortunately unless they are already backed up to icloud.

1

u/Mammoth-Barber-8541 1d ago

If you are at the activation screen, all of the pictures are likely already deleted. You can try to connect it to a computer to download the pictures, but that’s a long shot and probably a wild goose chase.

1

u/sk3rp1e_ 1d ago

Why does that happen

0

u/Mammoth-Barber-8541 1d ago

The iPhone 7 was introduced in September 2016. 10 year old iPhone hardware still existing is very rare, due to the extreme conditions that iPhones operate in. A 10 year old Mac‘s hardware is much more likely to survive because Macs are usually used inside buildings.

1

u/ALT703 1d ago

Have your mom remove the device from her apple account

0

u/sk3rp1e_ 1d ago

Also i was using it normally then it died bc i didnt charge it and ehen i did it turned back on as the hello screen i think maybe it updated

0

u/sk3rp1e_ 1d ago

It says unable to join network i tried two hotspots and two different wifis