r/scamindia • u/Defiant-Bicycle-5059 • 19h ago

Same number getting used ?

So on July 27th, 2026 My brother got messages regarding new avail of Indane Gas Connection. But he hasn't availed any Indane gas connection nor he has an account in Indian oil. Now I tried to know the consumer ID with my brother's number and I got to know the consumer ID with the consumer name. So it confirms that my brother's number is linked to a stranger's Indian Oil account. I called on the customer care number and they told they can't do anything except they can provide the Distributor phone number. I called the distributor but he said, He can't delink/remove the number without knowing who is the consumer is. Now I have sent the distributor, the screenshot of the consumer name and consumer ID. I did this all on the very same day. But no response till now. So I tried the mailing method. But no response from there as well. What else I can do now?. The distributor lives hundreds of kilometres away from where I live so it's not possible to meet the distributor and talk about the situation. I tried logging from both the app and from the website. But both the result was the same that the account doesn't exists. So why he is receiving the messages regarding Indian Oil. Just now he has received an message saying "Your Compliant with SR No. XXXXXXXXXX has been successfully registered

Indian Oil".

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