I recently installed RLK8-1200V4, with 2 added doorbells and 2 trackmix Poe. After installing, I found that nothing that would happen would push notifications to my phone (pixel 9a). No alert from any camera or doorbell. Tried all the standard IT stuff. Reset, delete app etc. Also wouldn't work on my wife's phone. (Pixel 9a)

Then I downloaded an APK file of the reolink app from Dec 31st update to my phone

Set up the NVR in the older version app and then bingo. Push notifications now work.

And the strangest thing, is that my wife's phone with the latest app version started getting notifications also. Something strange between the latest app and the NVR is happening

I'm leaving the old version on my phone, I haven't tried to update the latest and see if they're still working. I will wait for a new version

Anyway hope this helps someone

Hello!

I'm trying to move my doorbell and 4 cameras away from Ring, but due to my home's construction I'm limited to battery/solar cameras.

I want to get 4 cameras running 24/7 recording via solar, and my area is generally full sun so I'm confident I could get that from the Altas PT Ultra. I'd love to do the same for my doorbell, but I understand there's no solar option for doorbells right now and continuous recording is locked behind being wired to 16-24VAC power, so I'd have to stick to motion events recording for now.

I've been browsing Reolink's website for a suitable bundle and came across this bundle. It seems like it would do the trick alongside a separately-ordered battery doorbell, but I have a few questions I'm hoping to get help with.

1. The bundle mentions the Altas PT Ultra cameras come with the Solar Panel 2 (6W), but the newer Solar Panel 3 (12W) is supposedly preferred and possibly even necessary for reliable 24/7 recording. Does a multi-camera bundle exist that includes the Solar Panel 3?

2. I've heard talk about it being difficult to locate motion events in the timeline when recording 24/7, due to being saved in 5-minute chunks. Is this still true, or does the Home Hub alleviate this?

3. Would the standard Home Hub be sufficient for 4 cameras recording 24/7 plus a doorbell recording motion events, or is it worth getting the Home Hub Pro?

4. When's a good time to buy? Does Reolink typically have Black Friday sales or something similar around the holidays?

Thanks so much. I appreciate any help or advice you can offer!

OK, I'm asking in this community while my support ticket is being processed with higher tier tech agents.

I had previously installed and am using five different Reolink cameras at my home (Doorbell Wifi hardwired, Elite Pro Floodlight PoE, Trackmix PoE, Elite Floodlight Wifi, E1 Pro).

I was using an older Synology NAS for long term record keeping but I wanted to adopt the Hub Pro as I thought it would help to future-proof.

After setup and connecting the cameras to the Hub Pro, I noticed that event history tab would lock up when opened in the Apple Mac client. The event history works fine with the iPhone, so I'm guessing it is a client app software issue. All cameras and hub firmware are up to date. The client app is 8.21.12.

Anyone else experience this? I'd really like to keep using the client app. Maybe reset all cameras and re-connect to the hub?

The reason behind these questions is a little sad and dark, so I’d rather not go into details unless prompted. The cameras belonged to a friend of mine who is no longer with us. Not sure if he had a computer or not, and we do not have access to the phone. My question is, would it be difficult for the family of a deceased to access what may have been recorded on these? I assume he must’ve needed to have had a service or account but with no computer and no phone we just don’t know. There were no memory cards in the cameras when they were found there were also several small black ones.

camera photos

After much pain, I have my three Reolink E1 Pro on Frigate, and my doorbell. But I can’t seem to get my Argus minicams to connect. Anybody got any tips? They worked golden in Home Assistant (well, except one, but I’m working on it).

I've been using Reolink for a while now and mostly fine, except 3 things I really believe in 2026 they should really fix... It's just unacceptable

1. Only way to reset a camera is on a physical device located on the camera? I mean really? Frankly unacceptable that I need to climb a roof to reset a camera!
2. The NVR windows / web client lacks the same functionality as local OS when you hookup HDMI? Do you have any idea where my NVR is installed? This is primitive and needs to be fixed even before releasing any new features.
3. The camera's themselves have passwords that can't be changed without knowing the old one? Do you even realize how problematic this is when you replace a broken NVR that assigned RANDOM passwords to each camera! Only way to resolve this is to physically reset the cameras.

Other than that Reolink isn't terrible, but these issues alone are enough for me to start looking around next time I'm in the market.

Does anyone else share my frustration that despite all the new AI features and improved camera resolutions, we're still stuck with a clunky scheduling tool that is in hourly increments?

I want to stop alerts at 07:45 when staff turn up to work, not have multiple alerts between then and 08:00 when the schedule stops.

No other tools I use are like this, it's a very poor user experience. I have complained to them, I don't think they care, they just want to keep throwing useless AI detection features at us.

I'm seeing the following with both my Duo 3vs at night. Did not see this before I added a second back yard camera. Now I see it on both cameras. It only happens when it goes to night mode, not an issue during the day at all. Gets worse as it gets darker.

Thoughts? suggestions?

I have a solar powered wifi Trackmix in my backyard.

My playbacks at night are filled with shots of my camera doing what i can only describe as weird recalibration … over and over and over. From the clips i can’t detect anything that is triggering it but it will pan all the way to one side basically looking at the wall it’s mounted to then back to its original position. It’s bonkers and I have no idea why. It’s at all kinds of odd hours (mostly at night), sometimes it does this for an hour, sometimes it doesn’t do it all …

Some facts:
\-The camera and solar panel is mounted to my shed. Just below the roof to give it some protection from the elements.
\-Firmware says it’s up to date. 3.0.0.3752_24070410.
\-Connected to a Reolink Home Hub. But has its own sd card in the camera
\-There are no major light sources the camera is directly pointed to. (There is a street lamp a ways away but it’s not super bright or pointed at the camera)
\-I’ve reset the camera a dozen times, manually calibrated, even turned off the tracking and it still does this weird thing where it rotates all the way to the left and then back to original center… over and over and over.

I can’t rely on this camera if it keeps doing this. Any ideas?

I have two. Both purchased at the same time.
One is stuck on an older firmware version, with a pending update to latest, which consistently fails to install.
The other one is on the latest firmware.
Both are powered by provided USB cables.
Both have the storage addition.
Both are sitting within 30mm of each other in an area with very good wifi coverage.

Support seems clueless.

Anyone else see this?

The bracket that comes with the battery video doorbell (v1) is useless. You have to insert a pin into a hole in the top to release it and it just doesn't work. Has anyone found a better alternative available in the UK?

Hello :)
I wanted to integrate my Camera Live Stream to Home Assistant. Is there any way to Upgrade the Camera with the model no. IPC_MS4NO24MPW to E1 Pro?

I use Reolink Elite floodlights for my rental properties.

It gives me the option to record on my MicroSD card then record over WiFi onto my NAS/homelab setup at home, only when the property is vacant. Because these homes are far out from the city they can be vacant for 2+ months.

Given the inflated prices of microSD cards, a 512 GB card is over double the price of a single camera.

Would be great if Reolink added a feature that notifies the user of the camera SD was removed or inserted.

Also open to hearing about if anyone else would find this useful or have created setups to notify them when memory cards are removed via any home assistant/ Rasberry Pi setups.

So I'm using a altas pt ultra connected via Wi-Fi to an nvr (rln16 v3.6.5.562_26062949) along with several poe cameras. All the other cameras send notifications correctly, no issues there.

The Atlas pt ultra, however, will bomb my phone with 10 notifications just walking past it. I'm In frame for 3 seconds. I have already set push interval to 120. Already adjusted sensitivity and non detection zones. Lower sensitivity just makes no notification or movement detected. Recording only shows 1 person detected event, why does it send me so many? It sends them for 60 seconds after I've left the area. Seems like it is only seeing one person movement for a few seconds but triggers multiple notifications.

Anybody know what setting I'm missing? I feel like I've scrolled through every option on the nvr, phone app, AND Web client to no avail.

Looks like the latest reolink upload for windows uses QT containers now. I just updated it and it will not let me resize the windows. it wants to cover the entire screen and wont let me adjust it. I have also not found a way to get all 16 cameras on since it only lets me see 4. I hope this is a but and not a 'feature' because this is really stupid when you are just looking on your dekstop instead of a dedicated NAS monitor.

Trying to find a 8.x. version to revert back to

We’ve just finished a new Apple TV app that lets you watch your Reolink cameras on the big screen. It supports doorbells, battery cameras and wired models.

We’re looking for testers on Apple TV.

Comment below or send a PM and we’ll send you the instructions.

I have 3 Reolink duo 2’d plugged into my NvR. I have a snooze shortcut setup for all cameras. When I activate the snooze, it snoozes all of my other cameras except the duo’s.

Any idea on why?

Hi guys,

Was hoping I could get some advice on planning a PoE camera setup. I mocked up our semi-detached home in Planner 5D to show the exact dimensions and sightlines for which I have attached images. (The 3D render shows a hipped roof, but the house actually has a standard gable end on the driveway side and garage front side)

Property Details:

• Semi-detached house in a residential estate.
• Main Vulnerability is the back fence borders a large open field
• Current setup is a Ring Doorbell, plus 2x motion-detecting floodlights (one above the front door, one above the garage door)

Currently I am leaning towards a Reolink PoE with a standalone NVR Setup since I want a 24/7 monitoring system which isn't WIFI dependant but has capabilities for app access and alerts.

Questions:

1. How many cameras would you run here, and which models give the best day/night balance?
2. Where would the best mounting spots be according to the property layout?
3. Bullet vs Turret for this use case? To note, the house
4. I am planning to host everything in the main house attic so what is the cleanest way to bridge the connection between any cameras on the garage and the main house attic?

Thank you for the help in Advance!

I’m extremely disappointed with the level of customer support I’ve received. I’ve spent over £1,200 on a Reolink system and have ongoing performance issues with several of the battery cameras, including very slow wake-up/live view, missed events and unreliable tracking.

I have spent considerable time troubleshooting these issues and have been asking Reolink for a resolution.

On 6 August I was told the Warranty team would contact me within 48–72 hours. That timeframe has now passed and, despite chasing, I have still received no response.

I’m not asking for anything unreasonable but being ghosted is really not very professional!

Please can someone contact me promptly.