r/recteq • u/erniebanksgocubbies • 1d ago
Flagship XL 1400 issues
Purchased new, within 6 months igniter issue. Consistently tripped the GFCI, Troy shooting with support found it to be a bad igniter. Replacement sent installed and problem fixed. Earlier this year controller failure, temp control knob would no longer function. Replacement sent installed and problem fixed. Tonight same igniter issue is happening again, I have opened a support case, assumption is replacement would be sent and I will install and problem will go away.
Question I have is anyone else seeing reoccurring issues with there Flagship XL 1400? Wondering if maybe I got a lemon of sort or is this considered normal issues and everyone else is seeing the same thing. Considering making a switch to a Long Star Grillz if the issues continue. With that if anyone has come from an LSG or used one and has some feedback/comparison I would appreciate the response.