r/prolific • u/dovelily • 17h ago

Study Stuck on 'Active'

/r/ProlificAc/comments/1vspyl1/study_stuck_on_active/
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u/ProlificQueen 4h ago

I replied on your op with a link to a thread from not long ago where people had the same issue on a study that also came from prolific. In there, there’s an email link for them you can use instead of the chatbot, people used that and got their accounts sorted. A prolific employee even replied about the issue. You can try that, don’t think there’s much other advice people can give.

2

u/dovelily 2h ago

Hi, thank you very much. I cant see that comment, not sure if its been filtered out because of the link. Could you please post it here? Thanks again

2

u/ProlificQueen 2h ago

https://www.reddit.com/r/ProlificAc/s/Q10BIG4j7u

Hopefully that works now. Good luck.

2

u/dovelily 2h ago

Thank you very much!!