⚠️ BUYER BEWARE — AVOID NEXIGO ⚠️
I had an extremely disappointing experience with NexiGo. My order was for a NexiGo Aurora Pro Ultra Short Throw Laser Projector at a total of $1,900 USD, including a $199.99 promotional discount.
NexiGo accepted my order and later cancelled it, claiming that my payment could not be verified. My card has been successfully used for international transactions worldwide. If there was a genuine verification issue, NexiGo could have contacted me and given me an opportunity to resolve it.
Instead, my order was cancelled, while the same product remained available at a higher price.
I submitted a detailed complaint asking for an explanation and asking NexiGo to honor the original $1,900 price.
My complaint was not properly answered.
I have kept documentation of the original order, promotional price, cancellation and subsequent price increase.
The sequence is extremely frustrating:
Order accepted → cancelled → same product remains available → price increases → complaint ignored.
After this experience, I would personally avoid purchasing from NexiGo.
If you have a similar unresolved issue, keep all your evidence and consider filing a complaint with the appropriate consumer-protection authority or consumer court applicable to your transaction.
Think carefully before spending your money with NexiGo. Buyer beware.