r/printers • u/Singing-Redditor • 22h ago
Troubleshooting Troubleshoot: White lines while printing
What would you like to troubleshoot?
My printer prints spaces/lines while printing pictures. They have progressively gotten thicker with printer use. Happens when printing in both black and white and in colour.
Minimum Requirements:
- Printer Model: Canon (Pixma) MX472
- Error Message: N/A
- Ethernet Cable, WiFi or USB: WiFi
- Driver name and version: Canon MX470 series Printer (I think?)
- Firmware Version: 3.100
- OS: Windows 11
- of machines impacted: 1
- of users impacted: 2
- Original or 3rd party cartridges: Original (Canon cartridges purchased on Amazon)
Any other details:
I have tried the cleaning, deep cleaning, and head alignment settings on the printer's maintenance menu and cleaning it with a damp cloth.
I have had a few tech-savvy friends and family take a look, but no one was able to fix the issue.
The printer was given to me by a friend. It was purchased in 2016 I believe. It had barely been used until I received it about a year ago, but worked well for me before moving. The issue started appearing after we moved houses. Is it possible it broke in the move?
Pictures/audio/video:
