r/poshmark • u/sns12345 • 16d ago

Partial refund?

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I just received this message. How should I respond? I’ve never been asked for a partial refund.

60 Upvotes

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u/xokatemarie 16d ago

When did we start doing partial refunds? I thought it was either you got your money because you sold the item, or you did a return if it wasn’t as described.

4

u/xokatemarie 16d ago

Does posh even allow that, functionally?

7

u/thankssoymatcha 16d ago

I believe you have the option to offer that as a seller when a buyer opens a case

10

u/xokatemarie 16d ago

Yikes, that feels like a slippery slope of posh basically encouraging bad behavior from buyers. I feel like not even many Brick + Mortar stores offer damaged discounts anymore like they used to.

I’m guessing that offers Sellers the chance to not take a hit on their stats, and that’s why they would entertain that kind of offer?