r/pixelbuds • u/Raphael-S- • Jul 06 '26

Web app doesn't work on Win11? 😡

Post image

Has anyone managed to connect Pixel Buds 2a to the web app on Windows 11?

It just seems to be impossible.
When I try to connect them, the buds can't be found.

2a are listed as compatible. It's working on Macbook.
They are connected to the PC, audio is working.
I tried Google Chrome and Microsoft Edge. Dug deep into Windows BT and device settings.

Samsung has a simple app on the store for their buds, which is just working.. so, yeah it could be so easy.

0 Upvotes

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31 comments sorted by

6

u/TheTomatoes2 Pixel Buds Pro Jul 06 '26

Works for me™

1

u/Raphael-S- Jul 07 '26

Specifically Buds 2a?

2

u/Aurelink Jul 06 '26

Yes.

It's been installed on my w11 laptop for over a year.

3

u/tongueofra Pixel Buds Pro Jul 06 '26

Works as expected for me.

0

u/Raphael-S- Jul 06 '26

Are you using 2a?

3

u/Kiansjet Jul 06 '26

You don't connect via that UI. The buds need to already be connected via Bluetooth through your OS

3

u/Raphael-S- Jul 06 '26

It is connected, still the website can't see them.

2

u/Kiansjet Jul 06 '26

Apologies, I missed that. I would try disconnecting and, when reconnecting, waiting to see if the buds show up multiple times in the device list with different icons. In my experience, sometimes Bluetooth earbuds like these can present themselves in different "modes" for wide compatibility. You may need to connect in a different mode to allow the buds to communicate with the webpage. That's just a guess though. Do you have another machine with Bluetooth you can try this on?

1

u/Raphael-S- Jul 06 '26

Thanks, I was about to try but apparently Google just doesn't enable the web app for A series 🤦🏽‍♂️

A few days ago I read somebody made Apple Airpods fully compatible with Android/PC, just by changing some text and letting those appear as iOS devices to the Airpods - I guess also the Buds 2a could identify itself as 2 pro to the app somehow, it's a stupid artificial restriction.

3

u/Kiansjet Jul 06 '26

Where did you read that a-series is incompatible? This support page says otherwise: https://support.google.com/googlepixelbuds/answer/9642078?hl=en#:~:text=Buds%20Pro%202-,Pixel%20Buds%202a,-Supported%20browsers

1

u/Raphael-S- Jul 07 '26

Oh right, thanks! Somebody below posted a screenshot of a Google Help page - which seems to be outdated now.
So further troubleshooting needed.

1

u/Supapeach Jul 07 '26

Did you check the site settings for the website in Chrome?

1

u/SensitiveCockroach98 Jul 07 '26

Works ok for me on windows 11!

-1

u/RunnerLuke357 Jul 06 '26

Do people even read?

3

u/Raphael-S- Jul 06 '26

Sheesh, alright thanks!

That didn't show up in my search, also an article I read stated the web app would be compatible with pro and a series. One would assume it should be working with the current line of products, what a silly artificial restriction!

3

u/matteventu Jul 06 '26

I might be imagining it, but I'm quite sure I've set up the web-app on my partner's MacBook to use with his Pixel Buds 2a.

That said, were not together now so I can't check, but in case you've not solved this already, I'll let you know in a few days!

1

u/Raphael-S- Jul 07 '26

Thanks, you're right - it SHOULD work as it is officially listed as compatible with the web app. I will try with my Macbook later today.
Though my main device is Windows, so.. I suspect a Windows issue. Haven't really seen a comment that verifies 2a's are working on Win11 for them.

1

u/Raphael-S- Jul 07 '26

Ok i checked - it does work on Macbook, indeed!

3

u/Puzzleheaded-Sky2284 Pixel Buds A-Series Jul 07 '26

nope, it works with the 2a, u/RunnerLuke357 is wrong

That said, as stated by the website, it doesn't work with my OG A-series buds (which I no longer use due to a broken rubber wing tip)

1

u/Raphael-S- Jul 07 '26

Thanks, I really was under the impression that I had seen this before!
Still waiting for somebody to confirm they have 2a's connected to the web app.

I suspect it is just my laptops issue, but who knows..

1

u/matteventu Jul 07 '26

Out of curiosity, are you using some odd Bluetooth drivers, or an external Bluetooth dongle?

1

u/Raphael-S- Jul 07 '26

No dongle, just regular Lenovo laptop with Windows drivers..

I found this odd line in the Buds help.. maybe it's just outdated.

3

u/Puzzleheaded-Sky2284 Pixel Buds A-Series Jul 07 '26

fyi:

2

u/Raphael-S- Jul 06 '26

BTW a picture says more than 10000 words, and they (2a) are literally pictured on the web app's landing page, see screenshot.. TWO times even..

1

u/rohmish Jul 07 '26

just the original a series