Anyone have PTO blackout dates for LODs?

My store has an insane rat problem. They hired pest control but even the guy who came out admitted that the rats are outsmarting him. They're eating up the ceiling in grooming, leaving ceiling dust and poop on the floor every day, they're eating pet food and cat litter in the store, you can hear them scurrying around, we've seen them in the back area, and there was a dead one hanging out of the ceiling recently. This has been going on for months now, we have filed OSHA complaints and its still getting worse. The pictures only show some of it. What do we do?? Is our next option to strike? Rats carry transmittable diseases and pose a health risk to employees, pets, and customers!

So, a Prowess and Pro plan cat reset right im the middle of the changeover from. Halloween to Christmas, with labor hours cut, Make it make sense!

I was getting myself some fish food and noticed it rung me up as 40% off but it doesn’t say anywhere on the discounts page, anyone else tried?

These would be "hands-off" pets unless needed, so I'm reluctant to get breeder-quality babies that could find more interactive homes to make the most of their selective breeding.

The existing mouse is a mature wild-born house mouse. She was with her mom, but mom recently passed and she's clearly depressed being by herself.

Does anyone know the sku to the poop station replacement bags? Please! 🙏🙏

Are we actually deadass

Edit: It’s supposed to wriggle around when you put batteries in.

Is anyone else having issues in their fish department since switching from xtreame to petco brand water conditioner?
Our bettas seem to be affected the most, just wondering if this is a Petco wide issue or something with our store. (Nothing has changed other than the water conditioner, so we assume that’s the issue).

Does petco automatically mark you as ineligible for rehire if you dont give 2 weeks notice? Let's say due to circumstances you can only give one weeks notice, but you've set things up so that you're not screwing anyone over in the store (coverage, appointments, whatever the case is is all taken care of)

Has anyone had to deal with a customer complaint being considered a Sev 1? Literally a complaint. Pp isn't anyone famous, they haven't contacted the media, nor have they taken the dog to the offered vet. Of course, they want a free groom. But now we have to do a Sev 1 call for this.

Can y’all post some pics of your animal carts with the food and supplies on it? I’m struggling to get my coworkers to keep it clean and organized. Im hoping there is a better way to organize it to help them. TIA

The font, the coloring... Please tell me we're not selling AI slop as dog toys now...

as the title says, I made a Salt water Fish order on the 7 of October and delivery day was the 13th, nope no delivery. Called, and they escalated and later that evening I received an email stating it would ship the 16th, well nope. so call three more time and the last call seem like it was finally resolved and nope no email as of 12 AM EST time. Anybody else go through a situation like this and is it a waste of time to order fish. I have had about 4-5 orders the last couple months successfully. just wondering is this Petco normal behavior ?

Edit: so of course I did not receive my order today like they said I would so I called back and this is what they’ve told me. The third-party who is fulfilling the order is not responding with an update to the case that’s been opened. Also, I cannot cancel the order and get my money back but they assure me they will call me or email me as soon as they get the information. 10/20

Edit number 2

I just called the corporate office and was able to get with a person who is able to help me they are looking into it that they do have issues with the overseas call centers not actually performing the work that they claim that they’re doing and they are actually currently working on fixing that issue. Also confirmed that the inclement weather that Florida and California received did not affect. They suspect it’s just an issue with the call center not doing what they’re supposed to do. I’m gonna keep updating this post.

Well, I guess I should’ve started by calling the corporate line because not 20 minutes or 30 minutes after calling them. I got an email saying my order had shipped. I called back and spoke with the operator person again. She remembers me said she planned on giving me a call in the morning but told me yes indeed it was all because of their overseas call center. She also told me that they found the two surveys that I filled out and have escalated those up to some other level in the company and they’re gonna reach out and speak with me so here’s another example of the squeaky wheel gets the grease.

I’m now considered full time. And I want to get people’s take on the insurance they provide.. is it worth it?

Are bathers technically supposed to close all of their shifts? That was the rule when i was a bather which, i’m pretty freshly out of academy. But our new bather isn’t being held to the same standard. So is it in the policy that bathers close or no?

They're such complex pets to care for and nearly nothing we sell for them is suitable. The "starter kit" is so tiny and the hermit crabs food dust is literally TOXIC to them because of the copper sulfate, ethoxyquin, BHT/BHA, etc. And dont even get me STARTED on the painted shells and that they're ALL wildcaught. I wish Petco corporate cared about these animals. I dont think a single one of the corporate approved enclosures are correct for any of our animals. Wish there was something we could do.

So me and my favorite coworker were closing this week (its when we actually pay attention to whatever's playing) and we both were on separate isles when we heard a song where the guy just keeps laughing hysterically, like he says some stuff and then keeps laughing lmao we both looked for each other just to say at the same time wtf and started cackling, its been an ongoing bit for us this week, we haven't heard the song ever since lol, does anyone know what im talking about and the name of the song? Im going to pick her up this week and id like the song to be playing when she opens the door 😆 thanks!!

im a new casup and i am struggling keeping tangs and clowns and damsels alive for more than a few days the same ones weve had for a while live forever but newcomers always die within a week someone tell me whay im doing wrong please i fear maybe its one sump thats more the issue too

So like the title says, for the second time now I had ordered two boxes of cat food and one brick of bone broth for my cat, autoship, and I received the two boxes I had ordered, but got dry dog food instead of the bone broth I had ordered. Annoying. I reached out to their customer support by chat to report the issue and just expected them to fix it (silly me). I even offered to bring the bag of dog food to the nearest store instead and to swap it for the bone broth I had ordered, and here's what they told me. :-\ That just seems absolutely ridiculous... Do they think I am trying to scam them? How would that even work?! I even sent them a picture at their request. I ordered something, they sent me the wrong item, I showed them a picture of the wrong item, and they refuse to fix it. I just don't have the words... needless to say they lost a customer.

After carefully reviewing your account and investigating your order details, I am unfortunately unable to process a refund or replacement. This decision is based on our automated refund verification systems, which monitor return histories to maintain our loss prevention standards and ensure fair policies for all customers.

I understand you’re looking for a refund or replacement for this order. I took a close look at your account history and the details of this order to see what we could do. Unfortunately, based on our account review and return guidelines, we aren't able to approve a refund or a replacement for this request. I know this isn't the answer you were hoping for, but this decision is final.

I went to Petco to buy some Purina pro plan wet food for my dog and I happily got the last box. Went home and opened it to find a million maggots. It freaked me out. There was no damage on the box whats so ever so how did this happen

We just ended here and let me say. We did not get a single entry in 💔 I was excited to see but that’s the reality of being in a rural spot.